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TOWER! 2011 FAQ

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NOTICE: All suspected 'bug' reports must be reproducible. please outline the steps EXACTLY so that feelThere can duplicate the fault.

For details on submitting a suspected 'bug' see this thread -

http://forum.iemit.com/Default.aspx?g=posts&m=30888


Q: I just got the game and hitting the START button wont start the game
A: You must select a runway in order to start the simulator


Q. The game crashes or freezes during startup.
A. You must have you computer set to use English (US). For additional details see -

http://forum.iemit.com/Default.aspx?g=posts&t=5534


Q. There is no sound when aircraft pilot's contact tower or read-back commands. the text shows in the Command Screen, and the games works ... just no sound.
A.For the virtual pilots to speak you must have Creative Labs openAL installed. Many operating systems come pre-installed with this utility. To check go to your computer's control panel and look Speech. Open the application and confirm that you have a Text To Speech tab. If you don't have openAL, download the OpenAL Installer for Windows (filename: oalinst, 577K) -

http://connect.creativelabs.com/openal/Downloads/Forms/AllItems.aspx


Q. All the AI pilots say is, "Bla bla bla bla."
A. You have selected a voice that is not correctly configured. Choose a different voice option on your computer's Speech control panel.


Q. I have a microphone but TOWER! will not recognize my voice and issue commands to the planes.
A. Microsoft Speech application programming interface (API) is required if you want to command the virtual pilots using the game's voice recognition system. Some winXP, many VISTA, almost all win7 operating systems come with Speech pre-installed. To check go to your computer's control panel and look for Speech. Open the application and confirm that you have tab for Speech Recognition. If you don't have Speech API, download and install SpeechSDK51.exe (68.0MB) -

http://www.microsoft.com/downloads/en/details.aspx?FamilyId=5E86EC97-40A7-453F-B0EE-6583171B4530


Q. I have microsoft's SPEECH SDK installed, but the game doesn't recognize me commands.
A. It is recommended that you train the speech recognition engine at least three times. SPEECH can be trained multiple times. the more you train the utility the better it becomes at understanding your voice. The manual contains www-links to detailed instructions on installing and training SPEECH. REMINDER: TOWER only recognizes English, the international language of traffic control.


Q. I have trained the SPEECH SDK and Tower! 2011 still does not recognize my command.
A. You must have you computer set to use English (US). For additional details see -

http://forum.iemit.com/Default.aspx?g=posts&t=5534


Q. I use the shortcut keystrokes to issue commands and the AI pilots keep saying 'unable' or 'say again'.
A. Check the following -

  • are you entering a space between all command words? bad code: FRT123 AFTER DEPARTURE FLY HEADING 250DEGRESS CLEARED FOR TAKEOFF. <-note there is no space between 250 and DEGREES
  • you are sending an instruction that the the AI pilot cannot perform. ie. plane landing at KLAX - FRT456 CHANGE TO RUNWAY 24 LEFT when the pilot is approaching to land on runways 25.

 

 

Q: How do I re-download the product?

 

if you did purchase from feelThere you need to contact BMTmicro with purchase information (date, creditcard, email address) -

call 800-414-4268 (USA/Canada) / +1 910-792-9100 (international customers).


once you collect your installer burn it to a disk and write the key-code on the disk (top, not the 'read side').

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