Jump to content
The simFlight Network Forums

Recommended Posts

trebor737    0

Hi,

 

I just bought your toper web subscription from simmarket, i got the paypal receipt and the order from simmarket. But i haven't received any other email about a registration from yourselves. I then tried to request a new email to be sent but it says my email is unknown. What do i do now?

 

Rob

Share this post


Link to post
Share on other sites

Hello Rob,

 

have you received a token from SimMarket after your purchase?

I have looked into your account on 'toper-web.com" and it seems that your registration has been completed and the account activated. Have you tried logging in?

 

Regards,

Share this post


Link to post
Share on other sites
trebor737    0

Yep I registered but still need a token from simmarket, I got an email for the purchase from them but without a token number! But frustrating which is not your fault but simmarket. I opened a ticket with them but still waiting a response.

Rob

Share this post


Link to post
Share on other sites

Dear Rob,

 

I will be issuing a token for you. Web site is experiencing technical difficulties which I am trying to sort out with the hosting company.

 

Sorry for the inconvenience caused.

Share this post


Link to post
Share on other sites
KLM712    0

Dear Nikola,

 

Yesterday i've purchased the Toper Web - Online Aircraft Tool via Simmarket.

But just like Rob i havn't received a token and when i register at Toper-web.com i don't receive a confirmation e-mal.

I've checked my spam etc. but no e-mail.

Any idea?

 

Ad

Share this post


Link to post
Share on other sites

Yep I registered but still need a token from simmarket, I got an email for the purchase from them but without a token number! But frustrating which is not your fault but simmarket. I opened a ticket with them but still waiting a response.

Rob

 

Please check your inbox to find your token code.

 

Regards,

Share this post


Link to post
Share on other sites

Dear Nikola,

 

Yesterday i've purchased the Toper Web - Online Aircraft Tool via Simmarket.

But just like Rob i havn't received a token and when i register at Toper-web.com i don't receive a confirmation e-mal.

I've checked my spam etc. but no e-mail.

Any idea?

 

Ad

 

Dear Ad,

 

I have sent you your token code here on forums as a private message. 

Please request another activation e-mail by following this link: http://toper-web.com/Resend.aspx

Hosting server was experiencing technical issues. This is what caused the problem most likely.

 

Regards,

Share this post


Link to post
Share on other sites
hamishgw    0

Hello

That is just the question I was going to ask :)

After 120 days does it auto renewal or do you have to purchase another 120 days?

 

Thanks

Hamish

Share this post


Link to post
Share on other sites

Hello

That is just the question I was going to ask :)

After 120 days does it auto renewal or do you have to purchase another 120 days?

 

Thanks

Hamish

 

New token must be purchased after and only after the old one expires. There is no auto-renewal option. Each token grants a 120/160 day access.

Share this post


Link to post
Share on other sites
atr_42_500    0

Dear Mircea,

 

one subscription is valid for 120 days. If you have previously purchased TOPER (PC version), you get extra 40 days for free on every purchase (120+40=160).

thanks

Share this post


Link to post
Share on other sites

Hi Nik,

I haven't received my token. Help, please?

Cheers, Richard

Dear Richard,

I have sent you your log-in credentials via private message here on forums. I do apologize for any inconvenience caused.

 

Thank you for your patience.

Share this post


Link to post
Share on other sites
DLRK    0

I purchased TOPER-WEB and regardless of what I put into takeoff weight, I get a message saying "Takeoff weight seems too low".

Share this post


Link to post
Share on other sites

I purchased TOPER-WEB and regardless of what I put into takeoff weight, I get a message saying "Takeoff weight seems too low".

Dear customer,

 

please post some specific information regarding your issue:

  • aircraft type
  • units used
  • weight entered

This will help me isolate and rectify the problem.

 

Regards,

Share this post


Link to post
Share on other sites

Any 737 model, any weight, lbs, I tried it on Firefox and Chrome

Indeed there is a problem with imperial units. Please use metric only [kg] until I rectify this issue.

 

Regards,

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×