E170 STAR problem

[tony causer]

Every time I set the FMC into the 170/190, climb to cruise height then go to set the Arrival information into the FMC it wipes out my VNAV information in the flight plan completely.

Everything sets up nicely with speeds and altitude information and VNAV works perfectly until I set the STAR info during the cruise when all the speed and altitude info disappears!

I make sure that I activate when requested.

Is this a problem in the EJets or am I doing something wrong?

Many thanks for any help!

[tony causer]

I have now deleted all the E Jets, downloaded them again and installed them. The problem has gone. Absolutely no idea why it was happening butit affected both the 170/190 series and the 175/195 version 2 E Jets as well.

[pusser-uk]

As a recent newcomer to the E170 aircraft, I have just come across the same issue. I was actually doing a tutorial flight, step by step from a published tutorial. As Tony had said, all the data had been wiped from the FMC after entering arrival information. In my case, the aircraft continued following the flight plan but shortly after losing all the data from the FMC, FSX crashed with the following error message.

Problem signature:
  Problem Event Name:    BEX
  Application Name:    fsx.exe
  Application Version:    10.0.61637.0
  Application Timestamp:    46fadb14
  Fault Module Name:    EJet.GAU
  Fault Module Version:    1.0.0.1
  Fault Module Timestamp:    48c914de
  Exception Offset:    00137ecc
  Exception Code:    c000000d
  Exception Data:    00000000
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    f277
  Additional Information 2:    f277bfa2566bec97fe01dd51ab401ba8
  Additional Information 3:    c734
  Additional Information 4:    c734cfcd72ee94b640e8eff10d2d24a4

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If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

I installed the E170 on July 28th and only today set up a full flight.

[scoobflight]

can you duplicate the crash 'pusser'?

 

NOTE: the E170 is not a feelThere product, it is Wilco Publishing's.  i'll attempt to assist but if there is a greater problem you will need to contact Wilco Publishing.

[pusser-uk]

I haven't tried yet. Perhaps I need to go to another forum then, I just joined in with this thread from a search. I would also say that almost all searches for Wilco E170 forums point to this website.