Pro - no pilot voices

[winsaudi]

After using Tower!3D standard for many months without a problem I have changed to Pro but I have sound problems. I cannot hear any of the calls made by the pilots. I hear the engine sounds, the waves etc but nothing from the pilots.  I have Windows 10 with the TTS set to "Microsoft David Desktop - English (United States)" and speech recognition set to"Microsoft Speech Recogniser 8.0 for Windows (English - US) but no voices heard at all. When I select "Test speech" I hear nothing.

Also, I can use voice recognition without problems for anything other than Pro but in Pro I seem to be wasting my time trying to talk to aircraft. When I select "Test recog" nothing happens.

Can anyone tell me where I'm going wrong?

[leisam]

We have the same problem as winsaudi. Absolute no voices at all in Tower!3D Pro. Neither when we try "Test speech" in Settings. This worked fine for us in Tower!3D. We have tried this also on Win 7 and Win 8.

[Flightsimpilot]

I had this, I opened Pro with Run Admin through file explorer, mind you it didn't recognize what I was saying but at least it's a starting point

[FeelThere_Vic]

Dear Folks,

 

Please let us know if running the sim as Admin helps. If it doesn't please post the following:
-your OS version (and bit number, language settings)
-by launching the sim using the tower.bat file it will generate a game.log file. Please attach it to your report. 
Without these information we can't help you so please make sure to include them if you expect a reply from us.

 

Thank you

 

Vic

[phruegg]

Same problem here.  In the help information, the following sentence appears:

 

For Tower to 'listen' to your voiced commands the LEFT SHIFT must be pressed and held using the left-mouse-button.  
 

Can someone explain this sentence?

 

[FeelThere_Vic]

8 minutes ago, phruegg said:

Same problem here.  In the help information, the following sentence appears:

 

For Tower to 'listen' to your voiced commands the LEFT SHIFT must be pressed and held using the left-mouse-button.  
 

Can someone explain this sentence?

 

It's possibly a typo; all you have to do is push and hold the left SHIFT button while you talk.

 

Vic

[phruegg]

Thanks Vic.  That is what I thought, but since I cannot get speech recognition or sound from the pilots to work, I was afraid I was missing something.

 

[leisam]

Many Thanks Flightsimpilot, your advice running Pro as Admin solved the voice problem.

Hopefully the speech recognition will also be solved. We'll try the advice mentioned.

Thanks !

 

[winsaudi]

PROBLEM SOLVED!!!!!!

My problems were solved in 2 stages.

First, I ran the .exe as an administrator and now I can hear the pilots' voices. So thanks  to those that gave me that advice!

Secondly, it seems my Kaspersky Total Security package was preventing voice input until I 'trusted' towerspeakbridge.exe and now it works most of the time (once I get voice control working it will continue working throughout my session but sometimes at the very start of the session it takes 4 or 5 attempts before Pro realises I am talking to it!)

I have accidentally found a way to have the pilots' voices in my headset but all other sounds through my surround sound speaker system.  If someone who is more tech savvy than me (that's pretty much all of you) can explain how better to do this I'm all ears but right now I launch Pro with my surround sound as default but before starting a session I select my headset as default and strangely, to me anyway, I get the split effect I just mentioned.

[FeelThere_Vic]

Thank you very much for these feedback, it helps us with the support too!

 

Vic

 

[AirborneCDS]

13 hours ago, winsaudi said:

PROBLEM SOLVED!!!!!!

My problems were solved in 2 stages.

First, I ran the .exe as an administrator and now I can hear the pilots' voices. So thanks  to those that gave me that advice!

Secondly, it seems my Kaspersky Total Security package was preventing voice input until I 'trusted' towerspeakbridge.exe and now it works most of the time (once I get voice control working it will continue working throughout my session but sometimes at the very start of the session it takes 4 or 5 attempts before Pro realises I am talking to it!)

I have accidentally found a way to have the pilots' voices in my headset but all other sounds through my surround sound speaker system.  If someone who is more tech savvy than me (that's pretty much all of you) can explain how better to do this I'm all ears but right now I launch Pro with my surround sound as default but before starting a session I select my headset as default and strangely, to me anyway, I get the split effect I just mentioned.

I have started having issues with Kaspersky as well.  Can you  clarify how you Trusted towerspeakbridge?  I found the file, but I am not sure how to do this. 

[bjam62]

I have the same problem no pilot voices and the left shift button acknowledges it has been pressed with a chime, but wont recognise any instructions

[game] tower3d.exe.log.lnk

after reading other comments - ran the program as administrator and now works, with voices and voice command. Will have to get used to the different terminology for the voice commands!

[game] tower3d.exe.log.lnk

Edited February 26, 2017 by bjam62
added log

[winsaudi]

If you Google 'Kaspersky how to add trusted application' there are simple instructions with pictures that even I could follow. It's best that I don't give computer tech advice?

[NMaggio]

Vic -

Same speech and voice difficulties. Added programs to Firewall as suggested:

Win 7 Home Premium 64 Bit Sp1

Intel Core 15.467

CPU 3.30 Ghz

24 GB

See attached log

Your help will be greatly appreciated.

Nick

output_log.txt

[winsaudi]

Nick,

Are you running tower3d.exe as an administrator? That fixes the vast majority of voice issues.

Wayne

[NMaggio]

Wayne,

Yes, running as admin. I've performed all the recommended fixes. Voice and speech work on all other programs including Tower 2011.  Attached is the latest text file for the program. Anything you can do to help, would be appreciated.

output_log.txt

[futureboy]

Have you modified or try to edit the tower3d.rec file?

[crbascott]

The only other suggestion I've seen work is to make sure your Speech Recognition status is "Off: Do not listen to anything I say". 

[NMaggio]

No editing has taken place on the Tower3drec

[NMaggio]

In addition to the mystery, no "game.log" is generated. The tower3d.bat is run in the directory as admin. I am running out of options at this point.

[FeelThere_Vic]

If there is no log file generated most likely it's somehow a permission issue on your computer. Please make sure you have read/write permission to the folder and if it fails re-install Tower to a different location.

 

Thank you

 

Vic

 

[NMaggio]

Vic,

Thanks for your help. I have re-downloaded the file, reinstalled in a new directory and  changed the permissions on all the folders and files, Still no voices heard. Voice recognition does work to some degree. However, there is never a text response to a command, even though one is sent. After a push-back command, I do hear the engines spool up and the airport diagram shows a taxi route. This indicates that the command had been received by the aircraft and it is complying. 

Here is another strange issue. If I uninstall the program and then delete the folder, there seems to be some residual data  that is buried somewhere in the system. After re-installing the program, even in a new location, when the program starts and KPHL is chosen, the runway I chose initially still remains. In other words, after a clean reinstall, the program never asks for a default runway. The original runway (27R) shows being selected. This indicates that a clean uninstall has not been performed. I have checked the App data and Application data files for residual data and also ran regedit to see if Tower3d Pro exists anywhere in the registry. Somehow, I am missing a file that contains information about the original install and start of the program. This might be causing legacy problems with the new install. Any ideas?

Thanks again. Your help is greatly appreciated.

Nick

[futureboy]

The registry keys for Feelthere are in:
HKEY_CURRENT_USER\SOFTWARE\Feelthere\
There may be as many as seven different branches.

What has been done before by some people in other posts is that the program has been uninstalled, the directory structure* deleted if anything remains, then CCleaner is run to clear the registry of any residual entries.

*Directory structure will vary depending on your installation:
BMT Micro = C:\Program Files (x86)\FeelThere\Tower!3D Pro
Steam= C:\Program Files (x86)\Steam\steamapps\common\Tower 3D Pro

Good luck and may God speed

[NMaggio]

There were a great deal of residuals in the registry. It was cleaned with regedit and CC. Although, I got back to a clean install, the voices are still not heard. Attached are the only two files that are generated: output_log.txt and speech.log. This might have nothing to do with the issue, but one of the first lines of the output_log.txt shows:

Platform assembly: C:\Users\Victor\Google Drive\Tower!3D Installers\Tower!3DPro\Tower3DProSP1a\mmwindow\mmwindow_Data\Managed\UnityEngine.dll (this message is harmless)

Who is Victor and where is the Google Drive? This could just be part of the development process, but it is worth an answer. 

I guess my next move would be to try to install the program on another computer and see what happens.

Nick

speech.log

output_log.txt

[FeelThere_Vic]

Please delete your log files (both game.log and speech.log) and re-load the game using tower.bat. Once the log files are re-generated please repost them.