captzog
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Pete, Thanks for your support. I don't know what happened and why I cannot access my account at simmarket. Per instructions at Simmarket I've applied for "Account Re activation" through a different email address (per their instructions) and hope to get the Key that way. Again, thanks for your help.! Tom Grove Newcastle, CA PS Are you attending the FlightSimExpo in Las Vegas next Friday?
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Dear Mr. Dowson, Thanks for taking time to help me. I assure you that no harm was intended by not following the rules - i simply did not understand or pay enough attention. I hope the following will address your concerns and result in my being able to register FSUIPC5 and Wide Client. 1. My receipt from PayPal for 49.99 Euroos must include Wide Client + FSUIPC; since I've been unable to access my account at SimMarket I have no way of verifying it. The confirmation email from PayPal is too large to attach, however the following PayPal transaction ID my help: May 14, 2018 17:38:24 PDT Transaction ID: 6V424033TN883491N Payment was made to: You sent a payment of €49.99 EUR to simFlight GmbH (sales@simmarket.com) 2. I do have an account at SimMarket but have been unable to access it. During the past couple of weeks I've been travelling and have requested a change in password from SimMarket 4x and they have not responded as promised;. I've checked my Spam folder and there is nothing there either; I'm at a loss. I even tried my gmail account thinking I may have ordered with that email address and there is nothing. 3. False name: I was using a login name which is what I thought was being requested - my mistake. For the record I'm Tom Grove 9460 Crystal Mine Rd. Newcastle, CA 95658 USA 530.889.1928 captzog@sbcglobal.net grovet729@gmail.com 4. My understanding from the SimMarket website FAQ's is that if I did not receive my key code w/in 24 hrs of purchase that I was to contact you directly for the key code. If the key code was sent to my account at SimMarket I have no way of knowing as I cannot access my account. I very much appreciate your taking time to help. If you would please send me my key code I would be most thankful. If constraints do not allow you to send the key code please let me know - all I want to do is register the product I purchased. Thank You! Tom Grove
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Hi - I purchased FSUIPC5 on PayPal on May 14, 2018 from SimMarket ( a payment of €49.99 EUR to simFlight GmbH (sales@simmarket.com)I cannot access my account @ Simmarket - I've tried to reset my password and they have not sent me a link to do so - they are a black hole! I want to register FSUIPC5 but need my key; can you please send me my key? If you cannot, please tell me how to get my key. Thanks captzog@sbcglobal.net
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I purchased Cleveland scenery on 5/12 from SimMarket - paid w/PayPal; order was acknowledged; forgot my Password and was notified that a new password was sent to my email address; it was not received, so I set up another account in my wife's name and was told that a password was sent to her Email address - it has not been received. I don't know how to contact SimMarket without a password, and I can't seem to get one from SimMarket. This is truly a Catch 22. I have a Customer Numbe...
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