Pete,
I was not even yet a customer of FSD when they banned me from the forums. I had been doing some research on the support issues I had heard about when I posted the question on FSD forums, this is what I received from them.
Mr Hostetler,
I have a problem with your posts. I absolutely will not tolerate a non-user using our forum to make inferences and express "concerns" about our integrity. You have had ample feedback from other users to indicate we are honourable and supportive people, yet this clearly is not good enough for you because you are at it again today.
You are again making inferences we are less than honest expressing 'concerns' that posts have disappearedsuggesting that we are an underhanded group of developerswhilst the only 'problem' is that you do not read so well. I could fairly ask if you have an agenda in making these posts.
Well, mate, we are neither deceitful, conspiratorial, or dishonest.
The bottom line - for you ? We don't need customers who are incapable of showing respect to honest, industrious folks like us BEFORE they become customers and I'd prefer it if you stayed a non-customer.
Your forum posting privileges are hereby revoked. The most recent of above posts have been removed. You can file this message along with your other papers on conspiracy theories and black helicopters.
Yours,
.....
Steve Small
http://www.fsd-international.com
Really professional huh?