Dear Peter,
I have sent my experiences (see Below) to the support department of PSS, reading:
Dear Sir,
I have serious problems running my officially purchased Dash 8 and Airbus 330 in combination with FSUIPC 3.4. I had a system crash and had to reinstall my whole system (see details below). When I download the Airbus and Dash 8, I have to select whether I will install FSUIPC. If I do so, later on I get a message that this version of FSUIPC is not accepted and I have no other choice than installing the latest version FSUIPC 3.4.
When I do so and start with a take-off my A330, everything is allright; no problems. But when I am trying to start a take-off with my Dash 8, than I have short interruptions in the proces (I call it hiccups). When I switch back to other machines a.o the A330 or even the default Boeing 737 (or others) I have the same hiccups untill I close the FS9 and restart the FS9.
I have had extensive discussion with Peter Downson via the the internet after I had found that other users had the same problem. You can see it on:
http://forums.simflight.com/viewtopic.pc&start=30
I can not come to another conclusion than that the problem is the Dash 8 because the problem does not arise when I fly the A330. Below I give you the details of my PC and the installed software:
Processor: PII 2.4 GHz
System: Windows XP-Prof Uk version including SP@ (with DirectX 9.0c)
Video: Gforce Ti4600
Drivers: Nvidia 5672
Flightsimulator: FS9 including the update FS9.1
Add-Ons: FSUIPS 3.4 (I have also tried FSUIPC 3.3. No difference, teh same problem)
Purchased: A330 and Dash 8
I think that there must be a lot of your clients who already have the or will get the same problem in the future. In this view I would kindly request you to investigate (eventually with Peter Dowson) how it can be solved.
Hope to hear from you soon,
Flightsimclub Fly United
Henk Hagreis
http://www.flyunited.nl
Pete:
Since you told me that you had no problems with the copy of the Dash 8, you received from PSS, I am very much interested to know what kind of a system you have been using. Can you comment on that.
Still hoping that we can solve the problem in mutual cooperation, I remain,
Henk Hagreis