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Dick Verburg

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About Dick Verburg

  • Birthday 01/01/1970

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  1. Pete, Can I just send you the Client logs from time to time or do I have to do something special (close down or something) to get usefull information added to them? Dick
  2. Pete, I had another ECAIS PC problem this morning to the problem is not totally gone (just lots more time in between occurences). To clarify either more what actually happens is, you just do not see anyting on the ECAIS (in this example) screen, only that nothing is moving anymore. It than turns out that WideClient is no longer on the taskbar, therefore stopped. No message and nothing shows up on the screen, sympthoms are just that this particular function does not work anymore. When you statup WideClient on that system, all is back to normal. So there is no crahs, hang (it looks like the system is hanging since it is not doing anything, but as said, just startint WideClient brings it back to business) or other sympthom. I suggest that I wait for your intermediat release and try that first. Please let me know exactly what I can do to collect the necessary data at the moment this happens again. Thanks, Dick
  3. Hi Pete, The logs are an attachment to the first message in this thread. The WideClient did not need to be stopped, it was stopped as part of the problem. It was gone from the taskbar etc. Just going to the PFD directory and starting it again did bring that specific system on-line again. Since we kept a good record of all changes we made, I "assume" that we can go back and duplicate the problem again, so if there is anything you want us to do (when we have time in the simulator, like the weekend or night) we will do it to assist determining the cause of the problem. For the moment it looks a combination of specific network cards and WideFS somehow. Regards, Dick
  4. Pete, The systems are all WindowsXP home edition. The network cards I desribed before. The problem was that WideClient appeared (I will be carefull now) to have stopped while the application appeared to be still active (not doing anything as there was no connection). Just starting WideClient again apparently made that specific system (PILOT or ECAIS etc.) just function normally again. I have provided the PFD log and WideClient log and WIdeServer log as attachment to my first message. If there is anything more you would like me to do, test or provide than you are very welcome to ask and I will do my best to provide it in order to assist tracing what is going on. Regards, Dick
  5. Peter, With the changes below we seem to have fixed our problem where we regularly lost WideClient on one of the PM GC computers. The server network card is a 3CON Gigabit LOM The card used for the six PM GC systems (Pilot, Copilot, Ecais, CDU, RCDU and MCP) are INTEL PRO/100 cards WideClient ini ApplicationDelay=6 (was 0) SendScanTime=50 (was 10) WideServer ini NoStoppedRestarts=No (was Yes) Thanks for the useful input and suggestions. Regards, Dick
  6. Peter, At the moment that a system is hanging (or how does one say this in English), the WideClient application has gone from that system. So it seems like something to do with the network. We set the simulator at a threshold and everything running and check from time to time of all is still running and if it is not, it could be gone for some time. It runs now for some time after the last changes and we will go for something to eat and come back to see how it is. I will report the results here and all of the settings we changed. Thanks, Dick
  7. Peter, Yes your observations are (of course) correct. The network guy looking at all this first restarted WideClient on the PILOT and continued the session. After this the MCP failed and he restarted that as well. We are now setting the SendScanTime parameter as suggested and will let you know the results. Thanks for the input. Dick
  8. Dear Peter, I just had another failure where both the PILOT and the MCP computer lost the WideClient connection. This was after we had changed the ApplicationDelay to 6 (as per another message on this forum). The WideServer log is below: Does the error 10054 mean anything to you ? Thanks, Dick ********* WideServer.DLL Log [version 6.44] ********* Blocksize guide = 4096 (double allowed) Date (dmy): 05/01/05, Time 15:18:56.515: Server name is MSSERVER 22890 Initialising TCP/IP server 22890 Initialising IPX/SPX server 22890 ServerNode=0.0.3072.62318.44408 23000 Incoming connection Accepted ok (skt=2500) 23000 Incoming connection Accepted ok (skt=2512) 23031 Incoming connection Accepted ok (skt=2524) 23062 Connected to computer "RCDU" (skt=2500) 23062 Incoming connection Accepted ok (skt=2536) 23062 Connected to computer "CDU" (skt=2524) 23093 Connected to computer "COPILOT" (skt=2512) 23125 Connected to computer "ECAIS" (skt=2536) 23437 Incoming connection Accepted ok (skt=2552) 23500 Connected to computer "MCP" (skt=2552) 23672 Incoming connection Accepted ok (skt=2560) 23734 Connected to computer "PILOT" (skt=2560) 4044328 Error 10054: client socket disconnected at Client: removing (skt=2560) 4577422 Incoming connection Accepted ok (skt=2588) 4577453 Connected to computer "PILOT" (skt=2588) 5840859 Error 10054: client socket disconnected at Client: removing (skt=2552) 5916703 Incoming connection Accepted ok (skt=2580) 5916734 Connected to computer "MCP" (skt=2580)
  9. Dear Peter, We have installed a complete update of PM software as well as FSUIPC, PFC and WideFS software on our PFC simulator. This as preparation for the installation of our new MCP panel. The software we installed are the latest (December) releases. After this installation we have problems with the WideFS network. The symptoms are that WideClient for one or more of the GC PC’s stops and is no longer active. It happens at various parts of the flight or indeed if you leave the simulator running on runway threshold without any activities. We are running TCPIP mode, have checked all of the .ini file settings and all of the “trouble shooting” recommendations from your documents and advise from the PM support group. The problem is still there and we just lost the PILOT system. The enclosed file has the PILOT PFD ini and log file as well as the WideClient ini and log file. In addition there is the WideServer ini and log file. Hope you can give us some advise as to where to look for this. Thanks, Dick Verburg / EPST EPSTfiles.zip
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