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Error Closing FSC ver. 9.1

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I have installed ver 9.1 this morning and everything is correct during the flight but when I have finished the two flights I have made today an error mesage window say that FSC has been closed due to an error, and the complete data of the error is :

Nombre del evento de problema: APPCRASH

Nombre de la aplicación: FSC.exe

Versión de la aplicación: 9.1.0.0

Marca de tiempo de la aplicación: 4e81a334

Nombre del módulo con errores: comctl32.dll_unloaded

Versión del módulo con errores: 0.0.0.0

Marca de tiempo del módulo con errores: 4791a629

Código de excepción: c0000005

Desplazamiento de excepción: 73ba3ef3

Versión del sistema operativo: 6.0.6001.2.1.0.768.3

Id. de configuración regional: 3082

Información adicional 1: 4a59

Información adicional 2: 8a34749fe0e9a8e9020adeadf913d946

Información adicional 3: ae7b

Información adicional 4: c5662575cde3466e50ab2e9dbbe50036

Have I made something wrong while installation ??

Thanks

J J Gómez Pieto

IVAO 142928

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Here you can find the information

1. Flight Simulator version used : FSX

2. FSUIPC Registered copy Version 4.60a / I don’t know how to see WideFS version used, but I use it

3. FS Commander and Database Manager version and build used : 9.1 // 27-09-2011

4. Download version from your website

5. Operating System : Windows 7 / 32

I have used last version 9.0 until yesterday with the same configuration and without any problem.

I am FSC user for a long long time with more than 8.000 ONLINE flight hours with IVAO.

I have never had any problem with FSC and I am very happy with it that I use 3/4 times each day.

Thanks for your help

J J Gómez Prieto

IVAO 142928

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Here you can find the information

1. Flight Simulator version used : FSX

2. FSUIPC Registered copy Version 4.60a / I don’t know how to see WideFS version used, but I use it

3. FS Commander and Database Manager version and build used : 9.1 // 27-09-2011

4. Download version from your website

5. Operating System : Windows 7 / 32

Hi Gomez,

Your problem is neither here nor elsewhere in the forum known to us.

To pinpoint your problem, please answer the following questions;

The error appears every time you exit the program?

Have you updated to version 9.1 or have you made ​​a new full install?

Regards,

Volker

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Hi Volker

The error appears every time I exit the program; I have FSC installed in my desktop computer and also in my laptop and I have same problem with both computers

I have updated to version 9.1

When the error appears I have two options

1)Find an ONLINE solution and close the program

2)Close the program

I allways select the second and nothing happens; FSC is closed normally and the followed sesion is opened also normally; this is an error that does not affect to normal work of FSC, but allways appears at the end

Regards,

J J Gómez Prieto

IVAO 142928

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Hi Gomez,

I have no solution to your problem because it was only the FSC.EXE replaced and the error message comes from the operating system.

This error has not occurred during our beta testers.

The big solution is to uninstall and re-install. If you prefer this solution, do not forget to save the following files:

Register.fsc, FSCDbManager.ini, fsc.ini and fsccolor.ini.

After uninstalling, check that the folder FSC was completely removed.

Do not forget the new installation under this WIN7 install as an administrator.

Regards,

Volker

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OK Volker, I am going to uninstall and reinstall .... I'll tell you the results.

Thanks and regards

J J Gómez Prieto

IVAO 142928

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Sorry Volker, but the problem has not been solved.

1 - Saved the four files you have told

2 - Completely uninstalled FSC and checked that the folder and all the files had been deleted.

3 - Downloaded the complete version of FSC91 ( no the update ) and installed it in my desktop computer.

4 - Copied the four files previously saved.

5 - Executed FSCDbManager.exe

I have not received any error message during the installation, but at the end of it the problem persevere.

Do you want I send you any other information, files, etc ?

Thanks and regards

J J Gómez Prieto

IVAO 142928

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Volker:

I am having the same problem as JJ after installing the 9.1 update. FSC appears to work fine until exiting. Upon exit I get the message that FSC has stopped working and that Windows is checking for a solution. My specs:

1. Flight Simulator version used : FSX

2. FSUIPC Registered copy Version 4.60

3. FS Commander 9.1 build 27-09-2011

4. Downloaded update version from your website

5. Operating System : Windows Vista 32

Tom

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Volker:

I am having the same problem as JJ after installing the 9.1 update. FSC appears to work fine until exiting. Upon exit I get the message that FSC has stopped working and that Windows is checking for a solution. My specs:

1. Flight Simulator version used : FSX

2. FSUIPC Registered copy Version 4.60

3. FS Commander 9.1 build 27-09-2011

4. Downloaded update version from your website

5. Operating System : Windows Vista 32

Tom

Hi Tom,

We have currently no solution for this problem. We'll try different options with Gomez.

Very strange that only 2 users (hopefully) have this problem.

Would you please contact me also via e-mail. My e-mail address you can find at the bottom of our homepage.

Regards,

Volker

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1. Flight Simulator version used : FSX

2. FSUIPC Registered copy Version 4.728b

3. FS Commander 9.1 build 27-09-2011

4. Downloaded update version from your website

5. Operating System : Windows 7 32bit

I have the same problem. What do you want by Email? Which files?

Regards

Ralf

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Hi Gomez, Tom and Ralf,

would you please try to run the FSC.EXE (Version 9.1) as administrator.

Right click on the FSC.Exe and select "run as administrator".

Regards,

Volker

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Volker:

For the record, I normally run Vista 32 with UAC off. I get the error on closing.

I also manually ran the FSC.exe as administrator and also get the error on closing.

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Hi Tom,

thank you for your information. Gomez has also reported that the old version 9.0 still works.

Hi to Tom, Gomez and Ralf,

there is currently a mystery to us what is going wrong. We investigate everything and will continue to keep you informed.

Used in the meantime the old version 9.0.

Sorry for the inconvenience.

Regards,

Volker

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I also have the problem as administrator .... but I have sent to you a mail with something I have found ... If I close FSC with FSX open and after conected both through "GPS/Connect to FS" I have no problem, even if previously to close FSC I have deselect "GPS/Connect to FS"

No problem to use 9.1 version while you find a solution, we have the problem only when close the program and in that moment it doesn't matter

Regards

J J Gómez Prieto

IVAO 142928

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Hallo Volker!

I can also confirm. I have the same problem. With version 9.0 everything worked fine. This version returns error.

I have:

FS9.1

Win Xp 64bit

Version downloaded from Aerosoft.

Built in database in the version 9.1

About using version 9.0. How can I download a previous version? There is only the version 9.1 available.

Regards

Sergey

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Hallo Volker

Just for the record, I have the same issue with ver 9.1 since I updated ver 9.0 to 9.1 Error messages only on closing FSC. For me this is not a problem as everythings works fine. I just select "Close" and the error messages dissapear.

The next FSC start-up then works fine so I will stick to ver 9.1. I wish you success in solving this issue

FSX

FSUIPC ver 4.60a

FSCommander ver 9.1 build: 27-09-2011 AIRAC1108

Downloaded update ver 9.1

Win 7 Ult 32bit SP1

Johann van Rhyn

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Hi Johann and all Others,

we investigate this very rare problem and hope to find a solution.

Unfortunately, the problem can not be verified on our computers.

Please be patient.

Regards,

Volker

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Hi to all,

we were able to verify and correct the problem. Valuable assistance has gotten us through the affected users.

We will publish next week a revision to 9.1.1. Please look out for our announcement.

To all users who were on hand to help us, we thank you and apologize for the inconvenience.

Kind Regards,

Sascha & Volker

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