harpsi Posted October 8, 2011 Report Share Posted October 8, 2011 Hi I have an old key bought into simmarket. For one reason or another, the website can not identify my key in order to get the discount. What can I do? harpsi Link to comment Share on other sites More sharing options...
Pete Dowson Posted October 8, 2011 Report Share Posted October 8, 2011 I have an old key bought into simmarket. For one reason or another, the website can not identify my key in order to get the discount. What can I do? What discount? Pete Link to comment Share on other sites More sharing options...
harpsi Posted October 8, 2011 Author Report Share Posted October 8, 2011 What discount? Pete Hi It says if I have fsuipc3 I pay just 12 euros plus vat at simmarket for fsuipc4. With no key I pay 28 euros plus vat. I have the old key... but the system can not assume it... What to do now? harpsi Link to comment Share on other sites More sharing options...
Pete Dowson Posted October 8, 2011 Report Share Posted October 8, 2011 It says if I have fsuipc3 I pay just 12 euros plus vat at simmarket for fsuipc4. They still offer that discount after all this time? I thought that was just an incentive offered after FSX release to get folks to upgrade! I'm amazed it is still offered! With no key I pay 28 euros plus vat. I have the old key... but the system can not assume it...What to do now? Sorry, but if SimMarket have no record of your purchase I'm not sure you can do anything. Raise a problem ticket, maybe? I can help only with technical problems. Regards Pete Link to comment Share on other sites More sharing options...
harpsi Posted October 8, 2011 Author Report Share Posted October 8, 2011 Sorry, but if SimMarket have no record of your purchase I'm not sure you can do anything. Raise a problem ticket, maybe? What is that? Sorry to ask... harpsi Link to comment Share on other sites More sharing options...
Pete Dowson Posted October 9, 2011 Report Share Posted October 9, 2011 What is that? Sorry to ask... Problem tickets are the way to raise a problem with simMarket. They don't respond to emails, you have to use the ticket system. Pete Link to comment Share on other sites More sharing options...
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