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fredwe

How do I get my old key to work. It's rejected each time I try.

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I purchased FSUIPC a long time ago. I've tried to get it to work with the newer version, but it doesn't.

My customer ID at purchase: 184914

My order number: 661496

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Hello.

There's no reason it won't work now, if it did before, unless it has specifically been blocked for some reason (usually because a code was "shared" on a site or forum, but as you have order details, it's unlikely to be that). Otherwise, these are the three usual issues:

1) Are you trying to register FSUIPC4 with an FSUIPC3 key? If so, it;s a different version and needs a new key purchased.

2) Are you using EXACTLY the same details that you used when you registered it? If you have changed e-mail addresses, use your old one.

3) If in doubt, go to your simMarket account and copy and paste the details from the original order.

Hope that helps.

Ian P.

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