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Tower stopped working Win7 64


NMaggio
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Tower! 2011 will no longer run per Win 7 64. Deleted and reinstalled several times. Tracon 2012 is no longer working either. Trouble began 4/5. Last successful session 4/4

 

Win764

8 GB

NVIDIA Geforce GTX 760  2048 MB Memory

OpenAL installed

Speech set up

Tower Log not available after Uninstallining Tower! 2011 and reinstalling

 

Problem Detail:

 

Problem Event Name: BEX
  Application Name: Tower.exe
  Application Version: 1.0.0.5
  Application Timestamp: 4dd4fa33
  Fault Module Name: MSVCR100.dll
  Fault Module Version: 10.0.40219.325
  Fault Module Timestamp: 4df2be1e
  Exception Offset: 0008af3e
  Exception Code: c0000417
  Exception Data: 00000000
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 2223
  Additional Information 2: 22235f707972d79e068da126b62381a2
  Additional Information 3: 70ea
  Additional Information 4: 70ea70023d33a1670a30e7d36b668097
 
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Thanks for replying.....

 

To the best of my knowledge, there were no Windows updates prior to the problem and no programs were installed. Whatever the difficulty is, it affects both FeelThere products; Tower! 2011 and Tracon 2012.

 

The only anomoly prior to the programs not functioning was the process of condensing an external Ebook drive by Western Digital. The process failed to complete. The only way to stop the process was a hard reset of the computer. Tracon and Tower had no relationship to the backup drive. All other programs on the computer seem to function normally.

 

Thanks in advance for your help,

 

Nick

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  • 2 weeks later...

Vic,

 

Thanks for your interest and help.

 

Tower has been uninstalled and installed several times. Per your request, I again uninstalled and installed Tower. The same results occurred. Here is the problem overview. Please advise.

 

Thanks,

 

Nick

 

Problem signature:
  Problem Event Name: BEX
  Application Name: Tower.exe
  Application Version: 1.0.0.5
  Application Timestamp: 4dd4fa33
  Fault Module Name: MSVCR100.dll
  Fault Module Version: 10.0.40219.325
  Fault Module Timestamp: 4df2be1e
  Exception Offset: 0008af3e
  Exception Code: c0000417
  Exception Data: 00000000
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 2223
  Additional Information 2: 22235f707972d79e068da126b62381a2
  Additional Information 3: 70ea
  Additional Information 4: 70ea70023d33a1670a30e7d36b668097
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