TOPER Tool (Boeing 737CL) - Support

[nixdevelopment 7]

Post your queries here:

NOTE: Before posting please make sure you have downloaded and  installed all necessary updates. Latest update is version 1.5.2. 

[QWJavelin 0]

Hi sir,
 
I would like to request support from you for my TOPER Tool for the Boeing 737CL. I have bought my version today and couldn't make it run on my computer so far. Here I report all what I have tried. I have : Windows 7 (french language per default) - 64 bit + TOPER 737CL 1.2.0.44.
 
:arrow:  When I double-click on the TOPER executable, the TOPER executable shows the "loading screen" but don't run further, as windows shows a pop-up windows with "This programm as ceased running". I don't even get into TOPER.
 
My conclusion is that the portability of the application is somewhat restricted 'cause I see a lot of similar issues in this forum.
 
Would you mind finding a solution to this problem please ?
 
Best Regards,
QWJavelin

[nixdevelopment 7]

Dear Javelin,

I am very sorry to hear that 'startup' bug keeps occuring. I will re-build CL version and release an update ASAP. Hopefuly it will solve your issue.

Regards,

[QWJavelin 0]

Dear Nikola,

 

Thank you very much, looking forward for your rebuild. Your technical support is nice and reactive, it's appreciated.

J.

[nixdevelopment 7]

Dear Javelin,

 

please download and install version 1.3 from the downloads section. Hopefully it will resolve your issue.

[QWJavelin 0]

Good day,

 

thank you. The update 1.3 of the classic version is now able to run on my computer.

However, I am unable to Register it.

I paste the key given by Simmarket into the registering field, then I click on register but nothing happen.

 

Regards,

J.

[nixdevelopment 7]

 

However, I am unable to Register it.

I paste the key given by Simmarket into the registering field, then I click on register but nothing happen.

 

 

Of course I have completely left out the registration code. I am very sorry for this, I was very tight with my time and naturally mistakes are bound to happen. I will review the update tomorrow and fix the issue. 

[nixdevelopment 7]

Dear Javelin,

 

please re-download and try update 1.4. You should be able to register your copy of TOPER 737CL now. 

[QWJavelin 0]

Dear Nikola,

 

Thank you, of course this is working now. Thank you for your service. I could take off a few hour ago in a 737 classic with nice reduced take-off parameters.

 

Javelin.

[nixdevelopment 7]

Thank god it's working now, enjoy and sorry for the delay. 

[kostya074 0]

Hi, thanks for the work done! Version 1.5.5 of the B737CL calculator is incorrect for me, for example:

B737-500 engines rating 20K

arpt UUWW
wind 190/8
OAT + 15 * C
QNH 1007
flaps 5
A / C ON
A / I OFF
TOW 52300 kg
a message appears that max TOW = 51700 kg, although using FCOM we get max TOW = 55100

and is it possible to add intersections manually?
             

                                                                                      I apologize for machine translation

                                                                                                                    Regards Konstantin

[nixdevelopment 7]

On 10/3/2019 at 9:17 AM, kostya074 said:

Hi, thanks for the work done! Version 1.5.5 of the B737CL calculator is incorrect for me, for example:

B737-500 engines rating 20K

arpt UUWW
wind 190/8
OAT + 15 * C
QNH 1007
flaps 5
A / C ON
A / I OFF
TOW 52300 kg
a message appears that max TOW = 51700 kg, although using FCOM we get max TOW = 55100

and is it possible to add intersections manually?
             

                                                                                      I apologize for machine translation

                                                                                                                    Regards Konstantin

Dear Konstantin,
currently only TOPER 767 (latest version) has the option to add custom intersections. I am yet to code a separate utility that will add custom intersections.
When it comes to your performance issues: when you cross checked the FCOM did you adjust for the pressure altitude?

Kind regrads,

[kostya074 0]

Hello. Yes, example:

arpt UUWW  alt 690ft

QNH 1007

 take CORRECTION TO ELEVATION FOR PRESS ALT from the table; 200 ft

690+200=890ft                 In my calculation, I chose the worst height value of 2000 feet (so as not to engage in interpolation)

              Pressure altitude = 890ft

                                                                              Regards Konstantin

Edited November 1, 2019 by kostya074