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TOPER Web - Support


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Hi,

 

I just bought your toper web subscription from simmarket, i got the paypal receipt and the order from simmarket. But i haven't received any other email about a registration from yourselves. I then tried to request a new email to be sent but it says my email is unknown. What do i do now?

 

Rob

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Yep I registered but still need a token from simmarket, I got an email for the purchase from them but without a token number! But frustrating which is not your fault but simmarket. I opened a ticket with them but still waiting a response.

Rob

 

Please check your inbox to find your token code.

 

Regards,

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Dear Nikola,

 

Yesterday i've purchased the Toper Web - Online Aircraft Tool via Simmarket.

But just like Rob i havn't received a token and when i register at Toper-web.com i don't receive a confirmation e-mal.

I've checked my spam etc. but no e-mail.

Any idea?

 

Ad

 

Dear Ad,

 

I have sent you your token code here on forums as a private message. 

Please request another activation e-mail by following this link: http://toper-web.com/Resend.aspx

Hosting server was experiencing technical issues. This is what caused the problem most likely.

 

Regards,

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  • 3 months later...
  • 1 month later...

I purchased TOPER-WEB and regardless of what I put into takeoff weight, I get a message saying "Takeoff weight seems too low".

Dear customer,

 

please post some specific information regarding your issue:

  • aircraft type
  • units used
  • weight entered

This will help me isolate and rectify the problem.

 

Regards,

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