nixdevelopment 7 Posted November 18, 2014 Report Share Posted November 18, 2014 NOTE: Please mention the device you are using to access TOPER Web Please post your queries here: Quote Link to post Share on other sites
trebor737 0 Posted November 23, 2014 Report Share Posted November 23, 2014 Hi, I just bought your toper web subscription from simmarket, i got the paypal receipt and the order from simmarket. But i haven't received any other email about a registration from yourselves. I then tried to request a new email to be sent but it says my email is unknown. What do i do now? Rob Quote Link to post Share on other sites
nixdevelopment 7 Posted November 23, 2014 Author Report Share Posted November 23, 2014 Hello Rob, have you received a token from SimMarket after your purchase? I have looked into your account on 'toper-web.com" and it seems that your registration has been completed and the account activated. Have you tried logging in? Regards, Quote Link to post Share on other sites
trebor737 0 Posted November 23, 2014 Report Share Posted November 23, 2014 Yep I registered but still need a token from simmarket, I got an email for the purchase from them but without a token number! But frustrating which is not your fault but simmarket. I opened a ticket with them but still waiting a response. Rob Quote Link to post Share on other sites
nixdevelopment 7 Posted November 24, 2014 Author Report Share Posted November 24, 2014 Dear Rob, I will be issuing a token for you. Web site is experiencing technical difficulties which I am trying to sort out with the hosting company. Sorry for the inconvenience caused. Quote Link to post Share on other sites
KLM712 0 Posted November 24, 2014 Report Share Posted November 24, 2014 Dear Nikola, Yesterday i've purchased the Toper Web - Online Aircraft Tool via Simmarket. But just like Rob i havn't received a token and when i register at Toper-web.com i don't receive a confirmation e-mal. I've checked my spam etc. but no e-mail. Any idea? Ad Quote Link to post Share on other sites
nixdevelopment 7 Posted November 24, 2014 Author Report Share Posted November 24, 2014 Yep I registered but still need a token from simmarket, I got an email for the purchase from them but without a token number! But frustrating which is not your fault but simmarket. I opened a ticket with them but still waiting a response. Rob Please check your inbox to find your token code. Regards, Quote Link to post Share on other sites
nixdevelopment 7 Posted November 24, 2014 Author Report Share Posted November 24, 2014 Dear Nikola, Yesterday i've purchased the Toper Web - Online Aircraft Tool via Simmarket. But just like Rob i havn't received a token and when i register at Toper-web.com i don't receive a confirmation e-mal. I've checked my spam etc. but no e-mail. Any idea? Ad Dear Ad, I have sent you your token code here on forums as a private message. Please request another activation e-mail by following this link: http://toper-web.com/Resend.aspx Hosting server was experiencing technical issues. This is what caused the problem most likely. Regards, Quote Link to post Share on other sites
Carlos Alvarez 0 Posted November 26, 2014 Report Share Posted November 26, 2014 Hi there. where can i find the software? there is no software on the website. Have a nice day Quote Link to post Share on other sites
nixdevelopment 7 Posted November 26, 2014 Author Report Share Posted November 26, 2014 Hello Carlos, you can access the 'TOPER Web' services by logging in with your details (email, password, token) on the main page at http://www.toper-web.com. Regards, Quote Link to post Share on other sites
atr_42_500 0 Posted February 27, 2015 Report Share Posted February 27, 2015 Hello. Just to be sure one subscrisption (EUR 6.19 incl. VAT) is valid for how long? Thanks Quote Link to post Share on other sites
nixdevelopment 7 Posted February 27, 2015 Author Report Share Posted February 27, 2015 Dear Mircea, one subscription is valid for 120 days. If you have previously purchased TOPER (PC version), you get extra 40 days for free on every purchase (120+40=160). Quote Link to post Share on other sites
hamishgw 0 Posted February 27, 2015 Report Share Posted February 27, 2015 Hello That is just the question I was going to ask :) After 120 days does it auto renewal or do you have to purchase another 120 days? Thanks Hamish Quote Link to post Share on other sites
nixdevelopment 7 Posted February 27, 2015 Author Report Share Posted February 27, 2015 Hello That is just the question I was going to ask :) After 120 days does it auto renewal or do you have to purchase another 120 days? Thanks Hamish New token must be purchased after and only after the old one expires. There is no auto-renewal option. Each token grants a 120/160 day access. Quote Link to post Share on other sites
Richard Macdonald Woods 1 Posted March 1, 2015 Report Share Posted March 1, 2015 Hi Nik, I haven't received my token. Help, please? Cheers, Richard Quote Link to post Share on other sites
nixdevelopment 7 Posted March 1, 2015 Author Report Share Posted March 1, 2015 Richard I am very sorry about this, TOKEN generation is handeled by SimMarket. Please allow me until tomorrow to send you your valid TOKEN. Quote Link to post Share on other sites
atr_42_500 0 Posted March 3, 2015 Report Share Posted March 3, 2015 Dear Mircea, one subscription is valid for 120 days. If you have previously purchased TOPER (PC version), you get extra 40 days for free on every purchase (120+40=160). thanks Quote Link to post Share on other sites
nixdevelopment 7 Posted March 4, 2015 Author Report Share Posted March 4, 2015 Hi Nik, I haven't received my token. Help, please? Cheers, Richard Dear Richard, I have sent you your log-in credentials via private message here on forums. I do apologize for any inconvenience caused. Thank you for your patience. Quote Link to post Share on other sites
Richard Macdonald Woods 1 Posted March 5, 2015 Report Share Posted March 5, 2015 Hi Nik, No PM yet received to SimFlight. Perhaps resend? Ta, Richard Quote Link to post Share on other sites
nixdevelopment 7 Posted March 5, 2015 Author Report Share Posted March 5, 2015 Richard, I've sent the token to speedbir****@****orld.com Regards, Quote Link to post Share on other sites
Richard Macdonald Woods 1 Posted March 6, 2015 Report Share Posted March 6, 2015 Hi Nik, Received the token. Many thanks. Quote Link to post Share on other sites
DLRK 0 Posted May 2, 2015 Report Share Posted May 2, 2015 I purchased TOPER-WEB and regardless of what I put into takeoff weight, I get a message saying "Takeoff weight seems too low". Quote Link to post Share on other sites
nixdevelopment 7 Posted May 2, 2015 Author Report Share Posted May 2, 2015 I purchased TOPER-WEB and regardless of what I put into takeoff weight, I get a message saying "Takeoff weight seems too low". Dear customer, please post some specific information regarding your issue: aircraft type units used weight entered This will help me isolate and rectify the problem. Regards, Quote Link to post Share on other sites
DLRK 0 Posted May 2, 2015 Report Share Posted May 2, 2015 Any 737 model, any weight, lbs, I tried it on Firefox and Chrome Quote Link to post Share on other sites
nixdevelopment 7 Posted May 3, 2015 Author Report Share Posted May 3, 2015 Any 737 model, any weight, lbs, I tried it on Firefox and Chrome Indeed there is a problem with imperial units. Please use metric only [kg] until I rectify this issue. Regards, Quote Link to post Share on other sites
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