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Unable to display SID for Bristol eggd (solved)

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Hi,Whilst preparing a flight plan from Bristol . I reached the point where I needed to input a STAR ,in this case EXMO1Z. I then  found I pressed the 'add to plan ' button no star plan appeared,neither would the STAR appear. I have since carried out a new Database update.A friend did the same flight plan on hi machine (same FSC VERSION) and he was able to display the STAR on his screen. The STAR appears on the FMC in the Dash-8 Q400 as it shows on my navigation charts. Should I need to consider a reinstall of FSC. In addition I made another flight plan ,this time from Gatwick (EGKK) toNewcastle(egnt) using the LAM4M STAR and it showed on the flight as it should. Can you offer any suggestions to rectify this problem please? 

Edited by Daveebee46

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FSUIPC rergistered v.938f 25/01/15 Download Wide FS not used

Prepar3D 2.4

FSCommander 9.6    I hope this information will help.

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