Granman Posted May 31, 2016 Report Share Posted May 31, 2016 Hello, Installation went perfect, but all airports only got to 70%. When I zip the game log it only gets down to .03mb so I can't upload. Is there a place to email it? Thanks, Marc Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted May 31, 2016 Report Share Posted May 31, 2016 Please use the contact form on our website to let our support know about it. What is your OS and is it 32 or 64 bit? Link to comment Share on other sites More sharing options...
Granman Posted May 31, 2016 Author Report Share Posted May 31, 2016 Win 7 64-bit. Attached is the zipped log file. Thanks. game.zip Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 1, 2016 Report Share Posted June 1, 2016 Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 1, 2016 Report Share Posted June 1, 2016 10 hours ago, Granman said: Win 7 64-bit. Attached is the zipped log file. Thanks. game.zip Please tell me which Windows 7 version. Home, Professional? Link to comment Share on other sites More sharing options...
Granman Posted June 1, 2016 Author Report Share Posted June 1, 2016 Windows 7 Home Premium. I'm not a game log expert but I noticed the same "Towerspeak.dll can't be found" error as someone else reported. Thanks for looking into this. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 1, 2016 Report Share Posted June 1, 2016 Granman, Could you please go to the Windows Narrator settings and see if Narrator ON? Thank you Vic Link to comment Share on other sites More sharing options...
Granman Posted June 1, 2016 Author Report Share Posted June 1, 2016 It shows as checked: Echo User's keystrokes Announce System Messages Unchecked: Announce Scroll Notification Start Narrator minimized Is that what you needed? Tower2011 works great. Link to comment Share on other sites More sharing options...
Granman Posted June 1, 2016 Author Report Share Posted June 1, 2016 In the control panel settings for Narrator, "Turn on Narrator" is not checked to automatically start each time I log on. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 1, 2016 Report Share Posted June 1, 2016 Would you please make sure it does? It's important to turn it on. Please let us know. Link to comment Share on other sites More sharing options...
Granman Posted June 1, 2016 Author Report Share Posted June 1, 2016 Ok. I'm at work now, but I can try tonight. Thanks, Marc Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 1, 2016 Report Share Posted June 1, 2016 Please report back if it works. Thank you Vic Link to comment Share on other sites More sharing options...
Granman Posted June 1, 2016 Author Report Share Posted June 1, 2016 Made Narrator active upon login, but it didn't work. Took a while to load but still stopped at 70%. Having it active reads to me everything it's doing including just typing letters and mouse clicking so I assume that either it wasn't the right thing to turn or that's not the fix. For the record, I installed it on a different computer using Win10 Home Version, 64-bit and it worked fine, but want it to work on my Win 7 computer. Thanks. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 2, 2016 Report Share Posted June 2, 2016 What happens if you leave it at 70% for let's say 10 minutes? Link to comment Share on other sites More sharing options...
Granman Posted June 2, 2016 Author Report Share Posted June 2, 2016 I'll try that this morning. I haven't waited that long. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 2, 2016 Report Share Posted June 2, 2016 Link to comment Share on other sites More sharing options...
Granman Posted June 2, 2016 Author Report Share Posted June 2, 2016 No luck but just saw your reply about a hotfix. I'll look forward to trying that next week. Thanks. Link to comment Share on other sites More sharing options...
bazvink Posted June 2, 2016 Report Share Posted June 2, 2016 39 minutes ago, Granman said: No luck but just saw your reply about a hotfix. I'll look forward to trying that next week. Thanks. One last thing you could try is going to the Tower3D folder, selecting all files/sub-folders, then right-click, select Properties and then de-select "read-only". Then apply. If that doesn't work, repeat the above, but instead of de-selecting "Read Only", select the "SECURITY" tab, then click "Edit...", select "Users" in the top list and then select "Full Control" -> Allow checkbox in the bottom list. Then Apply and try again. Not saying this is going to work, but it worked for me. Link to comment Share on other sites More sharing options...
Granman Posted June 2, 2016 Author Report Share Posted June 2, 2016 Tried that but no luck. Thanks for your help. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 2, 2016 Report Share Posted June 2, 2016 The hotfix should resolve it. Link to comment Share on other sites More sharing options...
Henrik Norgaard Posted June 7, 2016 Report Share Posted June 7, 2016 And when is that coming out, frustrating that I havent been able to play yet Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 7, 2016 Report Share Posted June 7, 2016 Henrik, We sent the hotfix test our last night to customers who contacted us through email (and provided enough information so we were able to verify the problem). If you wish to receive the test before it's release (please note it will not a be a fully functional game just a test) please contact our support with your proof of purchase and your log file. If anyone else experience this problem, please contact us with the information above. We don't guarantee we will give everyone a test, but we would like to see some result too. Unfortunately it happens only on a very specific system so we cannot test on any of our computers. Once we have a few positive feedback all we have to do is creating an installer and send it out. Thank you Vic Link to comment Share on other sites More sharing options...
Granman Posted June 7, 2016 Author Report Share Posted June 7, 2016 Great. I just sent you an email via the contact us button below. Thanks and hopefully this will work for me and others. Marc Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 7, 2016 Report Share Posted June 7, 2016 Marc, We didn't receive anything from you. Link to comment Share on other sites More sharing options...
Granman Posted June 7, 2016 Author Report Share Posted June 7, 2016 I just tried again by clicking the Contact Us button on this page. Hope it works. Link to comment Share on other sites More sharing options...
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