wozza86 Posted April 13, 2017 Report Share Posted April 13, 2017 Hi, I've recently bought Tower!3D Pro and am very excited to play. However I've run into a couple of issues after installation. The first is in my startup folder, I can only see shortcuts to uninstall the game but no shortcut to start the game. I need to go into my program files folder to go find the actual executable to play. Secondly, some of the panels in the game are a bright pink purple colour where I believe they should be transparent. I'd attach a screenshot but this forum is limiting my uploads to less than 20kB which I can't make a screenshot that small. Thanks Warren Link to comment Share on other sites More sharing options...
scoobflight Posted April 13, 2017 Report Share Posted April 13, 2017 OS is? CPU? GPU? is there a log file? (see the FAQ sticky about where to find and posting a log file.) Link to comment Share on other sites More sharing options...
Russellfire Posted April 14, 2017 Report Share Posted April 14, 2017 Wozza, I had the same problem, I had no short cut, but I just created my own. Go into where your executable file is, which should be tower 3d application, right click on it and select create shortcut, a file should appear saying tower 3d-shortcut, drag this file onto your windows screen. Russell Link to comment Share on other sites More sharing options...
Avwriter Posted April 14, 2017 Report Share Posted April 14, 2017 This pink screen business seems to be contagious. Nver heard of this before, and now everyone is coming down with it. It's the Tower3D Pepto Bismol Edition Link to comment Share on other sites More sharing options...
futureboy Posted April 14, 2017 Report Share Posted April 14, 2017 21 hours ago, wozza86 said: I'd attach a screenshot but this forum is limiting my uploads to less than 20kB This seems to be a limitation for new people. Scoobflight may know for sure or maybe not since the forum infrastructure managers seem to be evasive at times. At any rate, until you reach a certain number of posts (don't ask me how many, may be 5 or 10 or 20) you are limited to how much you can upload. It really hurts the noobies when they are trying to upload game.log files. But once you have enough post I think the max size goes up to 4.88MB. At least that is what my limit is. Happy Holidays, RickyJ Link to comment Share on other sites More sharing options...
wozza86 Posted April 14, 2017 Author Report Share Posted April 14, 2017 Thanks all for your inputs. Might try to add a link for a screen shot when I get a chance. I've noticed the atcsuite website says that the pro version of this game requires the Windows 7 Ultimate and I've only got Home Premium. Hoping that's not the reason for the pink in the game. Link to comment Share on other sites More sharing options...
Kl408 Posted April 14, 2017 Report Share Posted April 14, 2017 I believe the devs explained that the Ultimate version was required for pro because you can change the language in that version.. Speech only works when set to en-us so a french win7 home premium version would not be able to use speech without a (vistalizator ???) workaround.. Should have nothing to do with the color issue... Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted April 18, 2017 Report Share Posted April 18, 2017 That is correct, we asked for the Ultimate for the language settings. Link to comment Share on other sites More sharing options...
wozza86 Posted April 19, 2017 Author Report Share Posted April 19, 2017 My PC is running on an I7 950 CPU, 12GB of ram and graphics card is a Radeon RX 470 4GB. I'm wondering if it's some bad remnants from an old graphics card driver from a previous graphics card. I think I might need to try formatting my PC for a fresh install of everything, although hoping I can avoid that. Link to comment Share on other sites More sharing options...
Avwriter Posted April 20, 2017 Report Share Posted April 20, 2017 I had precisely the same thing recently. I had a hard drive failure, and had to reinstall Windows (Win7 Professional). After reinstalling Tower 3DPro and add-ons, I had this effect. I tried reinstalling it once and it was still there. Then following a suggestion from others on this forum, I uninstalled, cleaned my registry with C Cleaner, and then reinstalled and the problem was gone. It has been suggested that something may have gone wrong while installing the add-ons. (perhaps installing the Tower 3D version into Tpwer3DPro by accident. Andrew Link to comment Share on other sites More sharing options...
wozza86 Posted April 20, 2017 Author Report Share Posted April 20, 2017 Thanks for the suggestion Andrew, I'll give C Cleaner a go tonight. I haven't installed any addons yet but am getting the purple-ness straight after installing Tower3DPro. I tried reinstalling but that didn't help. Fingers crossed that C Cleaner will solve my issue. Link to comment Share on other sites More sharing options...
wozza86 Posted April 20, 2017 Author Report Share Posted April 20, 2017 Just tried cleaning/repairing my registry with CCleaner and reinstalling Tower3dPro but no luck. Still purple as ever. Uploaded log file to this post. Hoping the FeelThere team can help. game.log Link to comment Share on other sites More sharing options...
Avwriter Posted April 20, 2017 Report Share Posted April 20, 2017 Sorry to hear that. Hopefully Vic & team will get it sorted out. Frankly I would like to have a better understanding of what is casing it too. Good luck! Andrew Link to comment Share on other sites More sharing options...
wozza86 Posted April 20, 2017 Author Report Share Posted April 20, 2017 I hope the team can fix it too, as it's quite annoying as the text is very hard to read. I haven't really gotten a chance to really play the game yet. I'm one step from formatting my PC as a last hope but hoping I can avoid that. Link to comment Share on other sites More sharing options...
Kl408 Posted April 21, 2017 Report Share Posted April 21, 2017 They will know where the problem lies for sure, If something in your scene is pink it is the graphics card's way of telling you it doesn't know which shader to apply to your object. In other words your objects are missing their materials ... It's a Unity engine thing.... The trick is finding out what is causing it in some and not in others.. It could be related to shaders not loading in certain versions of the driver on certain GPU's but overloading the videocard's memory could just as easily cause this.. Things you can try yourself that don't take too much time: Start with bare minimum setting in graphics.. Try different driver versions if you can find them.. Complete reinstall into a different folder after completely removing the game and running ccleaner afterwards.. Install latest version of directx Hope you can get it to work Willem Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted April 21, 2017 Report Share Posted April 21, 2017 Dear Folks, We moved this issue to our checklist for the SP (if it's Tower's fault and not something local) Link to comment Share on other sites More sharing options...
wozza86 Posted April 24, 2017 Author Report Share Posted April 24, 2017 On 4/21/2017 at 11:54 PM, Kl408 said: They will know where the problem lies for sure, If something in your scene is pink it is the graphics card's way of telling you it doesn't know which shader to apply to your object. In other words your objects are missing their materials ... It's a Unity engine thing.... The trick is finding out what is causing it in some and not in others.. It could be related to shaders not loading in certain versions of the driver on certain GPU's but overloading the videocard's memory could just as easily cause this.. Things you can try yourself that don't take too much time: Start with bare minimum setting in graphics.. Try different driver versions if you can find them.. Complete reinstall into a different folder after completely removing the game and running ccleaner afterwards.. Install latest version of directx Hope you can get it to work Willem Thanks for the suggestions Willem, unfortunately still no luck. I've tried minimum graphic settings. Updated my graphics card driver. Reinstalled to different folder. Have directx 11. Link to comment Share on other sites More sharing options...
wozza86 Posted April 26, 2017 Author Report Share Posted April 26, 2017 Ok so I bit the bullet and went ahead formatting my PC, reinstalling windows, reinstalling my graphics card driver from fresh but still no luck. :-( Link to comment Share on other sites More sharing options...
Sky King Posted April 26, 2017 Report Share Posted April 26, 2017 Vic responded to you on Friday at 8:50am. It is a problem with the Tower software and is on the list for fixing next SP. Link to comment Share on other sites More sharing options...
crbascott Posted April 27, 2017 Report Share Posted April 27, 2017 1 hour ago, Sky King said: Vic responded to you on Friday at 8:50am. It is a problem with the Tower software and is on the list for fixing next SP. I don't think a fix in the next SP is a guarantee. Vic did not say it is a problem with Tower - only that it is on the checklist. At this point, there will be a fix in the next SP only "if it's Tower's fault and not something local". Link to comment Share on other sites More sharing options...
wozza86 Posted April 27, 2017 Author Report Share Posted April 27, 2017 My thoughts exactly crbascott. Link to comment Share on other sites More sharing options...
WildCard Posted April 27, 2017 Report Share Posted April 27, 2017 Looking at your log file, my guess was that it's because the game is starting in DirectX9 mode on your graphics card instead of DirectX11 mode. One of the Transparency or Blur shaders probably isn't DirectX9 compatible. I tested this on mine by adding "-force-d3d9" to the command line and got the same magenta colour in the transparent areas. You could try "-force-d3d11" and see if that manages to get your card to run in DirectX11 mode. And the devs can start Unity with the "-force-d3d9" switch to have Unity render in DirectX9 mode. Might help with tracking down the problem. Link to comment Share on other sites More sharing options...
wozza86 Posted April 27, 2017 Author Report Share Posted April 27, 2017 Thanks for the suggestion WildCard but that also didn't work. I've attached updated log using "-force-d3d11". game.log Link to comment Share on other sites More sharing options...
wozza86 Posted April 27, 2017 Author Report Share Posted April 27, 2017 Ok I've solved my problem and the purple-ness is now gone. I ran the web installer for directx. Some dll files must've been missing. 1 Link to comment Share on other sites More sharing options...
WildCard Posted April 27, 2017 Report Share Posted April 27, 2017 (edited) Good to know, just got the message that "-force-d3d11" didn't work, was going to suggest re-installing DirectX11 because your new log still says DirectX9 is being used (although it did try to start DirectX11 twice) :-) Maybe the devs will be able to fix the transparency for DirectX9 or, if they don't want to support DirectX9, show a warning dialog saying that DirectX11 didn't start. Have fun playing, I know I have been. Every time I started looking into the cause of a bug, I've ended up playing for a couple of hours instead ;-) Daniel P.S. Pulled these out of the log file for the devs Quote WARNING: Shader Unsupported: 'Custom/SpriteBlurShader' - Pass '' has no vertex shader WARNING: Shader Unsupported: 'Custom/SpriteBlurShader' - Setting to default shader. WARNING: Shader Unsupported: 'Custom/WaterBlurGaussian' - Pass '' has no vertex shader WARNING: Shader Unsupported: 'Custom/WaterBlurGaussian' - Setting to default shader. WARNING: Shader Unsupported: 'Hidden/Dof/DX11Dof' - Pass '' has no vertex shader WARNING: Shader Unsupported: 'Hidden/Dof/DX11Dof' - Setting to default shader. Edited April 27, 2017 by WildCard attach shader warnings from wozza86's log Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now