FeelThere_Vic Posted December 24, 2019 Report Share Posted December 24, 2019 Dear Folks, We are on a short brake for Christmas but we wanted to send out the hotfix. You can simply re-download your product from BMT Micro using the same link you've got during purchase. We fixed: -landing light showing in the VC -newer DB 0119 -175/195 sound aliased to the 190 -customDB is created -new switch sounds This is just a hotfix to address the most obvious things, we are working on the SP (service back) already. You can follow the status here: Happy Holidays Vic & Team 1 Link to comment Share on other sites More sharing options...
ARBCEO Posted December 24, 2019 Report Share Posted December 24, 2019 Fantastic, thank you! We appreciate that you're working on Christmas Eve, of all days, to get this done. That's real dedication. 🙂 Happy Holidays! 1 Link to comment Share on other sites More sharing options...
hbrammer Posted December 24, 2019 Report Share Posted December 24, 2019 How do i get to the download?I typed in my link and it took me to a page that saysbtmicro is for sale.I have all my product info,but am unable to find anywhere to input. Link to comment Share on other sites More sharing options...
DABspotting Posted December 24, 2019 Report Share Posted December 24, 2019 You guys are seriosuly top notch! You guys listen directly to the customers and keep us updated every single day. Can't say that about most developers. Happy Holidays! 1 Link to comment Share on other sites More sharing options...
scoobflight Posted December 24, 2019 Report Share Posted December 24, 2019 3 minutes ago, hbrammer said: How do i get to the download?I typed in my link and it took me to a page that saysbtmicro is for sale.I have all my product info,but am unable to find anywhere to input. Find in your email the purchase confirm that had a hotlink to download the purchase. Click on that same hotlink. Link to comment Share on other sites More sharing options...
DABspotting Posted December 24, 2019 Report Share Posted December 24, 2019 18 minutes ago, scoobflight said: Find in your email the purchase confirm that had a hotlink to download the purchase. Click on that same hotlink. For some reason my password is blocked from BMT Micro. I saw on the zendesk to email BMT Micro but they are out until the 26th. Is there any other way I can download the installer? Link to comment Share on other sites More sharing options...
hbrammer Posted December 24, 2019 Report Share Posted December 24, 2019 I have deleted my email that had the link-is there no other way to redownload new file? I have all serial codes,reciept # etc. Link to comment Share on other sites More sharing options...
scoobflight Posted December 24, 2019 Report Share Posted December 24, 2019 4 minutes ago, DABspotting said: For some reason my password is blocked from BMT Micro. I saw on the zendesk to email BMT Micro but they are out until the 26th. Is there any other way I can download the installer? This means that your download link for hacked and was experiencing excessive downloading. It will need to be reset by BMTmicro after the 25 Dec holiday. Contact them with purchase details - * cservice@bmtmicro.com, * or 800-414-4268 (USA/ Canada), * or +1 910- 792-9100 (international customers). Link to comment Share on other sites More sharing options...
scoobflight Posted December 24, 2019 Report Share Posted December 24, 2019 7 minutes ago, hbrammer said: I have deleted my email that had the link-is there no other way to redownload new file? I have all serial codes,reciept # etc. Well ... did you check your email trash? Some services keep trash for a few days/weeks. If not contact BMTmicro after the 25 Dec holiday. Contact them with purchase details - * cservice@bmtmicro.com, * or 800-414-4268 (USA/ Canada), * or +1 910- 792-9100 (international customers). When the send you a new download link KEEP IT! Link to comment Share on other sites More sharing options...
hbrammer Posted December 24, 2019 Report Share Posted December 24, 2019 never had a flight sim purchase where you couldnt just log your order details and get it done-so i wasnt aware that i had to save a link-sorry Link to comment Share on other sites More sharing options...
Matty260191 Posted December 24, 2019 Report Share Posted December 24, 2019 So we have to keep that email long term really who even does that anymore? Link to comment Share on other sites More sharing options...
scoobflight Posted December 24, 2019 Report Share Posted December 24, 2019 3 minutes ago, Matty260191 said: So we have to keep that email long term really who even does that anymore? I have BMTmico download links that are 13+ years old and still work. If you don't want to save the email copy the links, password and keycode info to a txt file and save it in your cloud storage. Link to comment Share on other sites More sharing options...
axelsubo Posted December 24, 2019 Report Share Posted December 24, 2019 3 hours ago, FeelThere said: We fixed: -landing light showing in the VC -newer DB 0119 -175/195 sound aliased to the 190 -customDB is created -new switch sounds Hello, if you don't mind me asking, what is a "Newer DB 0119" and what does the customDB do again? Link to comment Share on other sites More sharing options...
scoobflight Posted December 25, 2019 Report Share Posted December 25, 2019 47 minutes ago, axelsubo said: what is a "Newer DB 0119" and what does the customDB do again? The MCDU database (aka, AIRAC) customDB folder is used to place flightplans created by an external planner. 1 Link to comment Share on other sites More sharing options...
Trenkiw Posted December 25, 2019 Report Share Posted December 25, 2019 How to download? I didn't receive any email. I need to full install again? Link to comment Share on other sites More sharing options...
scoobflight Posted December 26, 2019 Report Share Posted December 26, 2019 3 hours ago, Trenkiw said: How to download? I didn't receive any email. I need to full install again? Download the updated planes using the same download link you received when you made your purchase. Uninstall the old plane. Install the new one. Link to comment Share on other sites More sharing options...
Trenkiw Posted December 27, 2019 Report Share Posted December 27, 2019 I'm having crash to desktop after installing the hotfix! Never happened before in the old version! Link to comment Share on other sites More sharing options...
scoobflight Posted December 27, 2019 Report Share Posted December 27, 2019 50 minutes ago, Trenkiw said: I'm having crash to desktop after installing the hotfix! Never happened before in the old version! Please begin a new discussion for this topic. Link to comment Share on other sites More sharing options...
Trenkiw Posted December 27, 2019 Report Share Posted December 27, 2019 40 minutes ago, scoobflight said: Please begin a new discussion for this topic. Is there any way to download the old version? Link to comment Share on other sites More sharing options...
Marcofo3 Posted January 2, 2020 Report Share Posted January 2, 2020 when the next hotfix update? Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted January 3, 2020 Report Share Posted January 3, 2020 We´re working on the Service Pack. Please stay tunned. Link to comment Share on other sites More sharing options...
Matty260191 Posted January 6, 2020 Report Share Posted January 6, 2020 can hotfix be installed without first install or is it designed to install on top of the base install? Link to comment Share on other sites More sharing options...
scoobflight Posted January 6, 2020 Report Share Posted January 6, 2020 14 minutes ago, Matty260191 said: can hotfix be installed without first install or is it designed to install on top of the base install? Any purchase one after 24 Dec '19 includes the hot fix. Purchases prior to 24 Dec use the same link(s) to download of the patched installer of the planes. Link to comment Share on other sites More sharing options...
Matty260191 Posted January 6, 2020 Report Share Posted January 6, 2020 thats not the question I asked... i have the purchase from release day and now have downloaded the hotfix do i need to uninstall v1 or can i just install hf on top? Link to comment Share on other sites More sharing options...
scoobflight Posted January 6, 2020 Report Share Posted January 6, 2020 9 minutes ago, Matty260191 said: have downloaded the hotfix do i need to uninstall v1 or can i just install hf on top? Uninstall and then install the updated planes. Link to comment Share on other sites More sharing options...
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