Kylian Rogers Posted March 31, 2020 Report Share Posted March 31, 2020 Hi, when I go click on the download link for downloading the SP1, the website said that my password is blocked (even when I set the ID then password). I think that I must contact BMT.... Link to comment Share on other sites More sharing options...
scoobflight Posted March 31, 2020 Report Share Posted March 31, 2020 This happens if your download link was used excessively - meaning a hacker was able to get your account information and multiple persons from multiple IP addresses began to download the product. Contact BMTmicro for new login credentials with your purchase details: cservice@bmtmicro.com or 800-414-4268 (USA/ Canada) / +1 910- 792-9100 (international customers) Link to comment Share on other sites More sharing options...
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