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cellular55

Issue installing STB for P3D v5

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Hi,

running the setup of STB client for P3D v5 i get the error: "Runtime Error (at:63:474), - Internal error. Unknown custom message name "lcid" ans the installation is closed.

Do you have suggestion about how to solve that?

Thanks and KR

Joe

 

 

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No, sorry next heard of this one.  Can you post a screenshot of the error please so I can put it into context?  What's the name of the installer you are using?

Thanks

Simon

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HI,

attached the picture of the error.

The name of the installer is STB_Client_5.0.2020.13300_Setup_for_Prepar3D-V5.exe

I do not have any problem with the installer for the P3D v4

KR

Joe

 

Picture.jpg

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At what point during the installation does this occur?  What happens immediately beforehand?  The V5 installer is built with the same software as V4, and the configuration is virtually the same (except for changing "V4" to "V5")

Simon

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HI,

that occurs immediately after to have launched the setup. 

By the way on another computer I do not have trouble installing it... could be Windows 7? On the PC without issue i Have Win 10.

KR

Joe

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49 minutes ago, cellular55 said:

By the way on another computer I do not have trouble installing it... could be Windows 7? On the PC without issue i Have Win 10.

Sorry to say it may well be Windows 7, we don't support that platform any longer as Microsoft have ended support.  If STB works there, that's great, if not as in your case there's not much I can do to fix it.

However, if Windows 7 is your only choice it may be possible to work around this.  Please contact me via PM as it's not a discussion suitable for everyone.

Thanks
Simon

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Hi,

thanks for the reply.. I have solve the issue manually copying the installed STB client frrom the PC where I have WIN10 to the one with WIN7.

KR

Joe

 

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