STBClientFrontEnd has stopped working

[raz0r72]

Any help would be appreciated. STB will not open, uninstalled, re-installed, but still getting the same error.

Edited July 15, 2020 by raz0r72

[flying-w]

Reinstalling almost never solves any problem.  Can I have a little more information please? 

What version of STB? 

What simulator are you using? 

Has it ever worked?  If it did work previously, what has changed? 

Have you checked Windows Event Viewer?

[raz0r72]

Hi. I'm using version 4.22020.17900 on P3DV4 HF3. STB has been working since purchasing 4 months ago, i last used it a week ago and it was running fine so i'm unsure what has changed.

Windows Event Viewer is giving the following ifo :-

Log Name:      Application
Source:        Application Error
Date:          16/07/2020 16:22:40
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WIN7-PC
Description:
Faulting application name: TrafficBoardFrontEnd.exe, version: 4.2.2020.100, time stamp: 0x5ef6ee05
Faulting module name: KERNELBASE.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb6bd
Exception code: 0xe0434352
Fault offset: 0x000000000000b87d
Faulting process id: 0x1c0c
Faulting application start time: 0x01d65b84f149d95e
Faulting application path: C:\Program Files\FlyingWSimulation\SuperTrafficBoard Client V4 for Prepar3D-V4\TrafficBoardFrontEnd.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 2fb8b54f-c778-11ea-9f63-f079595ef999
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-07-16T15:22:40.000000000Z" />
    <EventRecordID>24335</EventRecordID>
    <Channel>Application</Channel>
    <Computer>WIN7-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>TrafficBoardFrontEnd.exe</Data>
    <Data>4.2.2020.100</Data>
    <Data>5ef6ee05</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.24545</Data>
    <Data>5e0eb6bd</Data>
    <Data>e0434352</Data>
    <Data>000000000000b87d</Data>
    <Data>1c0c</Data>
    <Data>01d65b84f149d95e</Data>
    <Data>C:\Program Files\FlyingWSimulation\SuperTrafficBoard Client V4 for Prepar3D-V4\TrafficBoardFrontEnd.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>2fb8b54f-c778-11ea-9f63-f079595ef999</Data>
  </EventData>
</Event>

Thanks

Martin

[flying-w]

There should be another record in event viewer with more details alongside the one you have included above?  This one just tells me there was an exception in .net, not what the exception is.

Thanks

Simon

[raz0r72]

Hi Simon

I'm not sure what i am looking for in event viewer. I have managed to get STB running again by installing in Program Files(x86) and using version 4.2.2020.4000

Thanks

Martin

[flying-w]

It only falls into Event Viewer if something goes wrong really early in the startup, before STB's own error handling has been configured.  It's very rare and difficult to recreate, but I'll try to find an example and report it here so if it reoccurs you've something to work with.

Thanks 

Simon