Maddog10 Posted December 10, 2020 Report Share Posted December 10, 2020 (edited) Hi Anyone having issues with RC for EGLL? No matter what I do I still get basic airlines Edited December 12, 2020 by scoobflight Update subject line to show solution found Link to comment Share on other sites More sharing options...
scoobflight Posted December 10, 2020 Report Share Posted December 10, 2020 Did you run the installer as admin? Do you direct the installer to the Tower root folder (standard? steam? Custom?). Did you download and install the latest version of RealTraffic (running installer as admin etc)? Link to comment Share on other sites More sharing options...
Braf123456 Posted December 10, 2020 Report Share Posted December 10, 2020 2 hours ago, scoobflight said: 4 hours ago, Maddog10 said: Hi Anyone having issues with RC for EGLL? No matter what I do I still get basic airlines Did you update real traffic Link to comment Share on other sites More sharing options...
Kevinsim Posted December 11, 2020 Report Share Posted December 11, 2020 On 12/11/2020 at 8:42 AM, Braf123456 said: Did you update real traffic How do you update real traffic? Link to comment Share on other sites More sharing options...
Braf123456 Posted December 11, 2020 Report Share Posted December 11, 2020 (edited) 2 hours ago, Kevinsim said: How do you update real traffic? you go to the orginal email then click the link like you first did to install real color Edited December 12, 2020 by scoobflight Removed image as it shared link information that leads to to software theft. 1 1 Link to comment Share on other sites More sharing options...
crbascott Posted December 12, 2020 Report Share Posted December 12, 2020 @Braf123456 You should remove that image because that link is specifically yours - it shouldn’t be shared because now anyone can download the installer without purchasing the product. Link to comment Share on other sites More sharing options...
Braf123456 Posted December 12, 2020 Report Share Posted December 12, 2020 53 minutes ago, crbascott said: @Braf123456 You should remove that image because that link is specifically yours - it shouldn’t be shared because now anyone can download the installer without purchasing the product. i honestly didnt know just trying to help thanks for telling me Link to comment Share on other sites More sharing options...
Kevinsim Posted December 12, 2020 Report Share Posted December 12, 2020 13 hours ago, Braf123456 said: you go to the orginal email then click the link like you first did to install real color All working after the reinstall, Thanks guys! 1 Link to comment Share on other sites More sharing options...
Braf123456 Posted December 13, 2020 Report Share Posted December 13, 2020 14 hours ago, Kevinsim said: All working after the reinstall, Thanks guys! Just remember anytime they release a new airport you have to reinstall really traffic everytime 1 Link to comment Share on other sites More sharing options...
bill17dw Posted December 15, 2020 Report Share Posted December 15, 2020 Is there any way of recovering the install file if the original email was deleted? who knew I needed to install it every time I download a new patch? Link to comment Share on other sites More sharing options...
EliGrim Posted December 15, 2020 Report Share Posted December 15, 2020 7 minutes ago, bill17dw said: Is there any way of recovering the install file if the original email was deleted? who knew I needed to install it every time I download a new patch? If purchased from FeelThere (feelthere.com or atcsuite.com), contact BMTMicro with as much purchase information as possible.https://www.bmtmicro.com/contact-us/ Link to comment Share on other sites More sharing options...
crbascott Posted December 16, 2020 Report Share Posted December 16, 2020 2 hours ago, bill17dw said: who knew I needed to install it every time I download a new patch? Four people, well maybe seven now, in this thread. 🤣 Link to comment Share on other sites More sharing options...
bill17dw Posted December 16, 2020 Report Share Posted December 16, 2020 19 hours ago, crbascott said: Four people, well maybe seven now, in this thread. 🤣 Yeah silly me, I should probably read all support pages before buying a product thinking it would be easy to use. Meanwhile BMT Micro offered no help other than "contact FeelThere" awesome! Link to comment Share on other sites More sharing options...
scoobflight Posted December 16, 2020 Report Share Posted December 16, 2020 3 hours ago, bill17dw said: Meanwhile BMT Micro offered no help other than "contact FeelThere" So you do not have any records of your purchase? Credit card used? Date of purchase? Email address used during original purchase? Link to comment Share on other sites More sharing options...
bill17dw Posted December 17, 2020 Report Share Posted December 17, 2020 15 hours ago, scoobflight said: So you do not have any records of your purchase? Credit card used? Date of purchase? Email address used during original purchase? I have all of that, which exception of the original email that contained the download link. Apparently I shouldn't have downloaded the Steam version. BMT Micro does not offer support for the Steam version of Tower 3d. They gave me the verification code, doesn't work for Steam. Quite odd and very frustration considering when you purchase that version it is through BMT Micro. And I purchased this game well before there were many addons, so again, who would expect that you need to keep the original email... Link to comment Share on other sites More sharing options...
scoobflight Posted December 17, 2020 Report Share Posted December 17, 2020 17 minutes ago, bill17dw said: shouldn't have downloaded the Steam version You purchased Real TRAFFIC through Stream? Link to comment Share on other sites More sharing options...
bill17dw Posted December 17, 2020 Report Share Posted December 17, 2020 no, that was through BMT Micro as well Link to comment Share on other sites More sharing options...
scoobflight Posted December 17, 2020 Report Share Posted December 17, 2020 1 minute ago, bill17dw said: no, that was through BMT Micro as well And BMTmicro wouldn't provide you with the link? Link to comment Share on other sites More sharing options...
bill17dw Posted December 17, 2020 Report Share Posted December 17, 2020 That is correct. Keep in mind not the link for Real Color, but the actual game. They said, that they cannot provide the link for Steam versions. I really do not know why that makes a difference. Link to comment Share on other sites More sharing options...
crbascott Posted December 17, 2020 Report Share Posted December 17, 2020 10 minutes ago, bill17dw said: That is correct. Keep in mind not the link for Real Color, but the actual game. They said, that they cannot provide the link for Steam versions. I really do not know why that makes a difference. Wouldn’t the download for the game be via Steam itself? The only thing you need from BMTMicro is the key. Correct? And, in case there is some confusion, you don’t need to reinstall the whole game for just a RT/RC update. 1 Link to comment Share on other sites More sharing options...
scoobflight Posted December 17, 2020 Report Share Posted December 17, 2020 3 minutes ago, crbascott said: download for the game be via Steam itself? Exactly @crbascott! @bill17dw Tower should appear on your Steam panel. If it isn't you need to contact Steam customer support. Link to comment Share on other sites More sharing options...
bill17dw Posted December 17, 2020 Report Share Posted December 17, 2020 Maybe I am not explaining this correctly or am a dumbass, both are possible. I purchased the steam version from BMT Micro, not through steam directly. This was my first ever purchase for a steam game. I used the link provided in the email to download it. There is an option to uninstall via steam, so maybe I should do that. However I am unclear if I would be able to install it again. Link to comment Share on other sites More sharing options...
scoobflight Posted December 17, 2020 Report Share Posted December 17, 2020 16 minutes ago, bill17dw said: steam version from BMT Micro Steam version of what? Tower? An airport? Real Color for an airport? Real Traffic? Link to comment Share on other sites More sharing options...
bill17dw Posted December 17, 2020 Report Share Posted December 17, 2020 27 minutes ago, crbascott said: And, in case there is some confusion, you don’t need to reinstall the whole game for just a RT/RC update. I was under the impression after I install a new airport and Real Color, for the airport to show up, which it currently does not, you need to reinstall the game? Link to comment Share on other sites More sharing options...
scoobflight Posted December 17, 2020 Report Share Posted December 17, 2020 3 minutes ago, bill17dw said: install a new airport and Real Color, for the airport to show up, which it currently does not, Did you confirm that you: Ran the installers as ADMINISTRATOR. Instructed the installers to the correct install (aka, steam v stand alone version)? Directed the installers to the a custom directory if you didn't do a default install? Link to comment Share on other sites More sharing options...
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