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On Saturday December 12th 2020 at 21:02 UTC I answered your email as follows ...

Unfortunately I cannot help you.
We are exclusively the manufacturer of the FlightSim Commander.
You bought the product from Aerosoft who also provided you with a serial number.
Only Aerosoft creates this number and also the installation software.
Please contact Aerosoft Support. (support@aerosoft.zohodesk.com)

Best regards,
Volker Heine
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