DavyJones Posted December 22, 2020 Report Share Posted December 22, 2020 The last time i played tower 3d pro was during the end November 2020. I even bought and played two new airports and started playing them. Now, I try to launch and it take 5 seconds and the screen just disappears. Please help. I've tried validating files. Tried uninstalling/reinstalling. What is weird is that my other game on steam works perfectly. Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted December 22, 2020 Report Share Posted December 22, 2020 Davy, have you tried uninstalling and reinstalling all your addons too? Are you using Real Traffic and Real Colors too? What is your Windows OS and update version? Have you tried running Tower3DPro in Admin mode? Link to comment Share on other sites More sharing options...
DavyJones Posted December 23, 2020 Author Report Share Posted December 23, 2020 Yes I’m using real colors and real traffic. I also tried running as admin. Using Windows 10. Is there some sort of program log I can send you? Link to comment Share on other sites More sharing options...
DavyJones Posted December 23, 2020 Author Report Share Posted December 23, 2020 I also tried uninstalling and reinstalling multiple times. Link to comment Share on other sites More sharing options...
scoobflight Posted December 23, 2020 Report Share Posted December 23, 2020 Have you confirmed your antivirus program isn't blocking the game? Did you install any new programs on computer since last time Tower worked? Did you install any new hardware? CPU? GPU? etc? Did you experience a system, aka Win10, update? You can see if there is a Tower log file (...\<tower root folder> \tower3d_Data\output_log,txt) and share it by attaching the document to your post. Attach the file, do not cut and past the file contents into a post! Link to comment Share on other sites More sharing options...
DavyJones Posted December 23, 2020 Author Report Share Posted December 23, 2020 I confirmed antivirus wasn't blocking. I even fully disabled the virus/spam program and still nothing. No new programs, updates, or hardware. I purchased this computer in January 2020. I don't use it much except for zoom, word, and of course...TOWER! I uninstalled all windows updates that installed in December and that still didn't fix it. Attached is the output file. Someone out there has to know what I can do to fix. YOUR HELP IS GREATLY APPRECIATED. output_log.txt Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted December 23, 2020 Report Share Posted December 23, 2020 Are all your drivers up to date? Link to comment Share on other sites More sharing options...
DavyJones Posted December 23, 2020 Author Report Share Posted December 23, 2020 Yes. Checked my drivers. Link to comment Share on other sites More sharing options...
mickey2damouse Posted December 26, 2020 Report Share Posted December 26, 2020 Mine just started again, did DavyJones figure it out? Everything was updated and I just installed EGLL & RC_EGLL...I played on the plane Dec 22 and now this. Link to comment Share on other sites More sharing options...
DavyJones Posted December 26, 2020 Author Report Share Posted December 26, 2020 Nope, haven’t figured it out 😩 Link to comment Share on other sites More sharing options...
scoobflight Posted December 26, 2020 Report Share Posted December 26, 2020 9 hours ago, mickey2damouse said: Mine just started again, Have you confirmed your antivirus program isn't blocking the game? Did you install any new programs on computer since last time Tower worked? Did you install any new hardware? CPU? GPU? etc? Did you experience a system, aka Win10, update? You can see if there is a Tower log file (...\<tower root folder> \tower3d_Data\output_log,txt) and share it by attaching the document to your post. Attach the file, do not cut and past the file contents into a post! Link to comment Share on other sites More sharing options...
DavyJones Posted December 27, 2020 Author Report Share Posted December 27, 2020 I’ve uninstalled and reinstalled the program, steam, each add on. I disabled antivirus and checked drivers. I also deleted the any system updates installed in December. output_log.txt Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted December 27, 2020 Report Share Posted December 27, 2020 Which two “new” airports did you purchase? Have you tried installing all the addons you had except the ones you purchased right before Tower3DPro stopped working for you? Link to comment Share on other sites More sharing options...
crbascott Posted December 27, 2020 Report Share Posted December 27, 2020 Based on the log file it looks like it is failing to start the speech engine ("start speech!" should be the next record in the log file, but it didn't make it that far). Link to comment Share on other sites More sharing options...
DavyJones Posted December 27, 2020 Author Report Share Posted December 27, 2020 Really?! any idea how to reset speech? Where in the log do you see that? Link to comment Share on other sites More sharing options...
crbascott Posted December 27, 2020 Report Share Posted December 27, 2020 Just now, DavyJones said: Really?! any idea how to reset speech? Where in the log do you see that? That's the deal - I don't see it in the log file. Your log file ends with: BUILD VERSION: v1.2.78.946 SP3.3c GfxDevice: creating device client; threaded=1 You should see something like this if it loads successfully. BUILD VERSION: v1.2.78.946 SP3.3c GfxDevice: creating device client; threaded=1 start speech! Record error state: False SPEAK: Start speak plugin. So, based on that, the speech engine could be the point of failure. Link to comment Share on other sites More sharing options...
DavyJones Posted December 27, 2020 Author Report Share Posted December 27, 2020 WOW! Thank you so so much. Anyone out there know how to fix? Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted December 28, 2020 Report Share Posted December 28, 2020 Have you verified Cortana is working in your computer? Computer language set up to US English? Link to comment Share on other sites More sharing options...
DavyJones Posted January 5, 2021 Author Report Share Posted January 5, 2021 Hello everyone, I still can’t fix the problem. Someone help! Do I just need to reset my retire computer? Link to comment Share on other sites More sharing options...
scoobflight Posted January 5, 2021 Report Share Posted January 5, 2021 10 minutes ago, DavyJones said: Do I just need to reset my retire computer? As the game was working and then stopped something on your system changed. A clean rebuild _may_ solve the issue. Hard to say as for some just updating drivers and/or allowing the latest Windows update to install has solved the issue. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted January 7, 2021 Report Share Posted January 7, 2021 Please check and report your windows version (is it the 2004?). We are aware of the new Windows update somehow changes the voice recognition and sometimes a clean Windows is needed to solve the problem. Vic Link to comment Share on other sites More sharing options...
mickey2damouse Posted January 7, 2021 Report Share Posted January 7, 2021 Sorry been traveling. It worked yesterday so I played EGLL and today is not working. I did notice it was stopping at the speech part before it crashed. I can agree maybe Windows Update did it because I have not played since the bigger update. Link to comment Share on other sites More sharing options...
mickey2damouse Posted January 7, 2021 Report Share Posted January 7, 2021 25 minutes ago, mickey2damouse said: Sorry been traveling. It worked yesterday so I played EGLL and today is not working. I did notice it was stopping at the speech part before it crashed. I can agree maybe Windows Update did it because I have not played since the bigger update. output_log.txt Link to comment Share on other sites More sharing options...
scoobflight Posted January 7, 2021 Report Share Posted January 7, 2021 58 minutes ago, mickey2damouse said: ... It worked yesterday so I played EGLL and today is not working. ... maybe Windows Update did it because I have not played since the bigger update. So your computer went through a Win10 update after you last played Tower successfully? It is only after the update, assuming from what you wrote update occurred sometime last night, that Tower crashes at start? Link to comment Share on other sites More sharing options...
mickey2damouse Posted January 8, 2021 Report Share Posted January 8, 2021 1 hour ago, scoobflight said: So your computer went through a Win10 update after you last played Tower successfully? It is only after the update, assuming from what you wrote update occurred sometime last night, that Tower crashes at start? Currently it is working...I went through every option for the microphone and enabled it. Then I turned off the WiFi and ran the program "As Administrator" as normal and it is working. Now I just checked after enabling the WiFi and it is not working. I did an update some time in Dec, I played on my flight 12/21 and it worked. After installing EGLL, it didn't work. I tried at the time of my original reply to this post and the WiFi was on. So it has something to do w/ the speech and WiFi but I have not put the two together to figure out why. 1 Link to comment Share on other sites More sharing options...
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