DavyJones Posted January 29, 2021 Author Report Share Posted January 29, 2021 Trying turning off WiFi then starting game. Link to comment Share on other sites More sharing options...
powmia1972 Posted January 29, 2021 Report Share Posted January 29, 2021 10 minutes ago, scoobflight said: The last entry shows the game is trying to run your video card and then nothing. Shows that it is failing at your video card initialization. Okay not sure what else to do then maybe my card is not compatible with the game Thanks for your help Link to comment Share on other sites More sharing options...
WildCard Posted January 29, 2021 Report Share Posted January 29, 2021 @powmia1972 It looks like you are trying to run the steam version of the game with some files missing. Run the steam file verifier for the game to restore the missing files. Link to comment Share on other sites More sharing options...
crbascott Posted January 29, 2021 Report Share Posted January 29, 2021 33 minutes ago, WildCard said: @powmia1972 It looks like you are trying to run the steam version of the game with some files missing. Run the steam file verifier for the game to restore the missing files. No, he’s running the non-Steam version (v1.2.78.1044ns SP3.3c). Those fallback handler error messages you see are always there. Although, you may not see them in your version. 😉 1 Link to comment Share on other sites More sharing options...
WildCard Posted January 29, 2021 Report Share Posted January 29, 2021 56 minutes ago, crbascott said: No, he’s running the non-Steam version (v1.2.78.1044ns SP3.3c). Those fallback handler error messages you see are always there. Although, you may not see them in your version. 😉 Yep, my mistake. I forgot which one had the higher version number. The 'ns' is added if the steam library doesn't load, so I'm used to ignoring that. 🙂 Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted January 29, 2021 Report Share Posted January 29, 2021 On 1/11/2021 at 11:08 PM, FeelThere Ariel said: We know there are some issues the latest Windows OS brought to Tower3DPro. Sometimes a Windows uninstall and reinstall helps or uninstalling and reinstalling the windows update. Make sure all your drivers are up to date. There might be a problem with the drivers though. If you are using Gforce RTX video card and experiencing crashes, check if their is a utility called Aorus Engine installed. Try disabling it and verify it does not load and see how it goes. If Tower3DPro works it is recommendable you uninstall Aorus. Apparently this utility is causing many issues across gamers (not just T3DP) with this latest Windows update. @powmia1972 Link to comment Share on other sites More sharing options...
crbascott Posted January 29, 2021 Report Share Posted January 29, 2021 2 hours ago, FeelThere Ariel said: @powmia1972 Looks like only half of your repost might be applicable, Based on the log, he is using an integrated graphics card with 4 monitors: Version: Direct3D 11.0 [level 11.1] Renderer: Intel(R) Iris(R) Plus Graphics (ID=0x8a52) Vendor: Intel VRAM: 4165 MB Link to comment Share on other sites More sharing options...
scoobflight Posted January 29, 2021 Report Share Posted January 29, 2021 2 hours ago, crbascott said: integrated graphics card Yeap. Integrated graphics and shared memory are problems for many games. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted March 3, 2021 Report Share Posted March 3, 2021 Dear Folks, When it happens, please try to turn off your wifi. If it helps, please provide us your tower version (pro, non pro, steam), your windows version (with date) and attach the log. If turning off wifi doesn't help, please post it in another topic. Thank you Vic Link to comment Share on other sites More sharing options...
Liviu Valentin Posted June 9, 2021 Report Share Posted June 9, 2021 I have been dealing with the same problem: game starts in Steam, then immediately closes. It started since updating Windows and upgrading laptop. 1st fix: If using laptop with Intel card additional to a dedicated video card, select the program to run on the video card (Eg: in NVIDIA Control Panel check Tower 3d Pro to run on NVIDIA) 2nd fix: Close Wi-fi, or better still, block Tower 3d Pro in your firewall (Windows or other security program). Thanks to the guys that found this fix! 1 Link to comment Share on other sites More sharing options...
Shubh Posted June 11, 2021 Report Share Posted June 11, 2021 My game isn’t working, i launch it then screen gets disappeared after 3 seconds my antivirus didn’t stop it i updated my windows 21H1 today I don’t know what to do, Please help ASAP. Link to comment Share on other sites More sharing options...
scoobflight Posted June 11, 2021 Report Share Posted June 11, 2021 27 minutes ago, Shubh said: My game isn’t working Did it work before? Are you running the game as administrator? Try turning off your computer's WiFi. Link to comment Share on other sites More sharing options...
RicardoFM Posted November 6, 2021 Report Share Posted November 6, 2021 Hello. I've recently installed Tower!3D Pro and it seems to close the window every time I try to play. I've turned off my anti-virus and it still isn't working. Can anyone help me with this situation? Link to comment Share on other sites More sharing options...
scoobflight Posted November 6, 2021 Report Share Posted November 6, 2021 1 minute ago, RicardoFM said: I've turned off ... Have you turned off your WiFi and/or internet connection? Are you running the game as administrator? Link to comment Share on other sites More sharing options...
RicardoFM Posted November 6, 2021 Report Share Posted November 6, 2021 I'll try to turn off my WiFi. Standby. Link to comment Share on other sites More sharing options...
RicardoFM Posted November 6, 2021 Report Share Posted November 6, 2021 Turning off my WiFi didn't work. Link to comment Share on other sites More sharing options...
EliGrim Posted November 6, 2021 Report Share Posted November 6, 2021 8 minutes ago, RicardoFM said: Turning off my WiFi didn't work. Try to disable your Network Adapter and/or check this post: Link to comment Share on other sites More sharing options...
RicardoFM Posted November 6, 2021 Report Share Posted November 6, 2021 Somehow I can't see to run the application on Administrator. (Can't send a picture because apparently a Snip & Sketch image I took can't be posted) Link to comment Share on other sites More sharing options...
RicardoFM Posted November 6, 2021 Report Share Posted November 6, 2021 9 minutes ago, EliGrim said: Try to disable your Network Adapter and/or check this post: Didn't work either. Also I'm on a Windows 10. Link to comment Share on other sites More sharing options...
EliGrim Posted November 6, 2021 Report Share Posted November 6, 2021 7 minutes ago, RicardoFM said: Somehow I can't see to run the application on Administrator. Instead of copying the tower3d.exe file, I would personally right click it and select Send to -> Desktop (create shortcut) and then follow the further steps, but that is up to you. If this is the crash when loading the menu, from what I've noticed it seems irrelevant whether you start the game as admin or not. However, to ensure full functionality of the game, it is advisable to run it with administrator privileges. I do not recommend disabling firewall and/or antivirus software. Rather, I would make sure that (the installation folder and) the files tower3d.exe and ..\tower3d_Data\TowerSpeak\towerspeakbridge.exe are marked as safe applications. 7 minutes ago, RicardoFM said: Didn't work either. Also I'm on a Windows 10. That should make no difference in this case. Link to comment Share on other sites More sharing options...
crbascott Posted November 6, 2021 Report Share Posted November 6, 2021 1 hour ago, RicardoFM said: Didn't work either. Also I'm on a Windows 10. Do have a live Ethernet connection. If so, it needs to be disabled. Link to comment Share on other sites More sharing options...
RicardoFM Posted November 6, 2021 Report Share Posted November 6, 2021 51 minutes ago, crbascott said: Do have a live Ethernet connection. If so, it needs to be disabled. I have Internet, not Ethernet. 1 Link to comment Share on other sites More sharing options...
WildCard Posted November 6, 2021 Report Share Posted November 6, 2021 16 minutes ago, RicardoFM said: I have Internet, not Ethernet. Most homes that have internet have both. Internet is the thing that is not in your home (Circled in RED). Ethernet is the wires that connect devices in your home to the modem/router (Circled in GREEN). If there are no wires, then you are using Wi-Fi. The modem/router (blue and yellow squares) are usually the same device in a home setup. Link to comment Share on other sites More sharing options...
RicardoFM Posted November 7, 2021 Report Share Posted November 7, 2021 46 minutes ago, WildCard said: Most homes that have internet have both. Internet is the thing that is not in your home (Circled in RED). Ethernet is the wires that connect devices in your home to the modem/router (Circled in GREEN). If there are no wires, then you are using Wi-Fi. The modem/router (blue and yellow squares) are usually the same device in a home setup. Ight Link to comment Share on other sites More sharing options...
RicardoFM Posted November 7, 2021 Report Share Posted November 7, 2021 But I don't have one plugged to my computer. All I got plugged is my charger. I'm using WiFi. Link to comment Share on other sites More sharing options...
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