FeelThere_Vic Posted June 17, 2021 Author Report Share Posted June 17, 2021 59 minutes ago, david_wi1952 said: Feelthere need to change the title of the files We are on it, in the meantime please follow my suggestion about how to check the files. 1 Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted June 17, 2021 Report Share Posted June 17, 2021 If it says "new users" you have the latest update. It was a naming issue on our end. Link to comment Share on other sites More sharing options...
david_wi1952 Posted June 17, 2021 Report Share Posted June 17, 2021 19 minutes ago, FeelThere Ariel said: If it says "new users" you have the latest update. It was a naming issue on our end. By Me the file looks like this ejets-p3dv4-170-190_old_users_sp2 Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted June 17, 2021 Author Report Share Posted June 17, 2021 If the file name include the wording "users" then you get SP3. SP2 had the term "Customer" Indeed we will fix it asap, in the meantime just look for the "users" and then you have the latest. 1 Link to comment Share on other sites More sharing options...
Fernando G Posted June 18, 2021 Report Share Posted June 18, 2021 19 hours ago, Shom said: Mine as well, not only that the installers once opened also indicate SP2 Me too. Link to comment Share on other sites More sharing options...
scoobflight Posted June 18, 2021 Report Share Posted June 18, 2021 12 hours ago, Fernando G said: Me too. If the installer has 'user' anyplace in the filename you have SP3. 1 Link to comment Share on other sites More sharing options...
andreffo Posted June 23, 2021 Report Share Posted June 23, 2021 Hi. My download link says Download EMB_V3_170-190_new_customer_sp2.exe (1482.59MB) And I cant download. What should I do? I am now using it in my type rating, thanks for your excelent work Thank you Link to comment Share on other sites More sharing options...
scoobflight Posted June 23, 2021 Report Share Posted June 23, 2021 14 minutes ago, andreffo said: I cant download. What should I do? I'm assuming you mean you are locked out from getting the download. You need to contact feelThere using this form - feelthere.zendesk.com Link to comment Share on other sites More sharing options...
Harryvd Posted June 26, 2021 Report Share Posted June 26, 2021 it is not successful this way of working. My password was blocked and I got a new link but that is also blocked right away. Really nice to hear such an update but the download doesn't work for a meter. Link to comment Share on other sites More sharing options...
scoobflight Posted June 26, 2021 Report Share Posted June 26, 2021 4 hours ago, Harryvd said: got a new link but that is also blocked right away. contact feelThere using this form - feelthere.zendesk.com Link to comment Share on other sites More sharing options...
bobterri6 Posted June 30, 2021 Report Share Posted June 30, 2021 I either didn't get this email with a link to v. 3 or it went to spam and I deleted it. How can I get the email sent to me again? Link to comment Share on other sites More sharing options...
scoobflight Posted June 30, 2021 Report Share Posted June 30, 2021 10 hours ago, bobterri6 said: How can I get the email sent to me again? contact feelThere using this form - feelthere.zendesk.com Link to comment Share on other sites More sharing options...
bobterri6 Posted July 1, 2021 Report Share Posted July 1, 2021 Thank you. Link to comment Share on other sites More sharing options...
CXA001 Posted September 1, 2021 Report Share Posted September 1, 2021 I am interested in purchasing Embraer E-jets E170 and E190 V3 Upgrade for P3Dv4/5 and according to your web site, it indicates that I need to also purchase ejetsv1-p3d4-v3.exe. Which product is ejetsv1-p3d4-v3.exe? Thanks in advance, Link to comment Share on other sites More sharing options...
scoobflight Posted September 1, 2021 Report Share Posted September 1, 2021 4 hours ago, CXA001 said: I am interested in purchasing Embraer E-jets E170 and E190 Do you currently own the Ejet v1 for FS9/FSX? Link to comment Share on other sites More sharing options...
CXA001 Posted September 1, 2021 Report Share Posted September 1, 2021 1 minute ago, scoobflight said: Do you currently own the Ejet v1 for FS9/FSX? Yes I do. Regards, Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted September 1, 2021 Report Share Posted September 1, 2021 @CXA001 the Upgrade you wish to purchase is only for owners of the previous Ejets version for P3D. The old version of these Ejets for P3D was this one: ejetsv1-p3d4-v3.exe If you do not possess this ejets version, then this upgrade is not applicable to you. You will need to purchase the Embraer E-jets E170 and E190 V3. Link to comment Share on other sites More sharing options...
CXA001 Posted September 1, 2021 Report Share Posted September 1, 2021 15 minutes ago, FeelThere Ariel said: @CXA001 the Upgrade you wish to purchase is only for owners of the previous Ejets version for P3D. The old version of these Ejets for P3D was this one: ejetsv1-p3d4-v3.exe If you do not possess this ejets version, then this upgrade is not applicable to you. You will need to purchase the Embraer E-jets E170 and E190 V3. The link you provided indicates: Your purchase doesn’t include a keycode. You need to be the owner of the previous version of the product named ejetsv1-p3d4-v3.exe. Please use the keycode that you received with that purchase to unlock this installer. Link to comment Share on other sites More sharing options...
scoobflight Posted September 1, 2021 Report Share Posted September 1, 2021 10 minutes ago, CXA001 said: Is there a question? You just reposted Ariel's comments. 😕🤔 Link to comment Share on other sites More sharing options...
CXA001 Posted September 1, 2021 Report Share Posted September 1, 2021 The link that he provided indicates: Your purchase doesn’t include a keycode. You need to be the owner of the previous version of the product named ejetsv1-p3d4-v3.exe. Please use the keycode that you received with that purchase to unlock this installer. If you do not have a previous version which product do you need to purchase to get the v3 E190 for P3Dv4/5? ejetsv1-p3d4-v3.exe does not really tell which product you need to purchase. Link to comment Share on other sites More sharing options...
scoobflight Posted September 3, 2021 Report Share Posted September 3, 2021 On 9/1/2021 at 4:55 PM, CXA001 said: If you do not have a previous version which product do you need to purchase to get the v3 E190 for P3Dv4/5? Purchase this version of the Ejet 170/190 - https://feelthere.com/shop/airplanes/embraer-e-jets-e170-and-e190-v3/ Link to comment Share on other sites More sharing options...
CXA001 Posted September 3, 2021 Report Share Posted September 3, 2021 Thank you! Link to comment Share on other sites More sharing options...
rampy Posted November 29, 2021 Report Share Posted November 29, 2021 I received a message regarding my second time at downloading the E190/170. "The password has been blocked. The application vendor has been notified. Please try again in 48 hours and contact the vendor if the problem persists." I received an error on the first download, now I can't download the product. Please help Link to comment Share on other sites More sharing options...
scoobflight Posted November 29, 2021 Report Share Posted November 29, 2021 2 hours ago, rampy said: Please help Have you contacted BMTmicro? cservice@bmtmicro.com (share your order number and purchase date BUT don't email a credit card number!) or call 800-414-4268 (USA/ Canada) / +1 910- 792-9100 (international customers). If BMTmicro doesn't respond with 24 hours contact feelThere using the support form on Zendesk - feelthere.zendesk.com Link to comment Share on other sites More sharing options...
rampy Posted November 30, 2021 Report Share Posted November 30, 2021 15 hours ago, scoobflight said: Have you contacted BMTmicro? cservice@bmtmicro.com (share your order number and purchase date BUT don't email a credit card number!) or call 800-414-4268 (USA/ Canada) / +1 910- 792-9100 (international customers). If BMTmicro doesn't respond with 24 hours contact feelThere using the support form on Zendesk - feelthere.zendesk.com All fixed. I used the zendesk. Thx 1 Link to comment Share on other sites More sharing options...
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