[Ultimate Airlines Crew troubles]

Hi, having some problems with my Ultimate airline crew programme at the moment. Basically none of the speech is playing or if it does it is very random and not when it should be, for example when I start a flight the aircraft already has its engines running and all doors closed so I usually swtich the off so I can start from scratch but the crew programme played the arrival PA. One of the only things i do get is the chime which only happens some of the time and then nothing happens.

I have set everything correctly ( i think) and the voice pack said it was installed correctly. Also downloaded FSUPIC and when I first came onto the flight it came up and said "FSUPIC activated"

Please can you help??

Thanks,

Ollie