kittiwake
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The svchost thing can be a spyware/virus or a firewall effect, as well as a legitimate part of the system. Some useful reading: http://support.microsoft.com/?kbid=314056 http://www.kephyr.com/spywarescanner/lindex.phtml http://www.huguesjohnson.com/svchost.html http://ask-leo.com/archives/000105.html http://www.winnetmag.com/Article/Articl20609.html Sounds like bwr014 may have a spyware infestation.