Apologies for the double post but the delay of the posting (forum rules) threw me off.
My problem with simMarket "ticketing" support is not "technical", it was with the key registration not working after I reinstalled windows!
The "terrible", I refer to, is not their technical abilities or even their sales efforts, it is the attitude of one of their support personnel.
I wanted to copy you the messages that we exchanged through the "ticketing" system they use and show you the attitude they use with their clients, and I was seeking your help sorting out the key issue.
It seems you all assume that we are experts at these forums and the way you are all handling questions and technical support! Excuse me but I am new at this!
Anyway, thank you for responding to my messages. I cannot copy the messages here, it would be improper of me!