Hi, 
  
I'm sorry, I am not familiar with this reply system. "Paste from Word" I do not understand your cut and paste system Ctrl/Cmd 
Cant find Cmd key. unless there is another description for Cmd 
  
Also you said; 
  
Please go to your SimMarket account and retrieve the correct "user name", "email" and "key" and use cut-and-paste from that so you make no more mistakes. 
  
this is not cut and paste but is exactly as shown in my description "Select Package Single licence, Reg/ Serial/ Voucher Key/Number:" 
  
Name: larry mintz 
Email: nine-lives@comcast.net 
FSUIPC4 Key: XXXXXXXXXXXX 
  
If you want me to cut and paste, I need to know key for  "Cmd" 
  
Really sorry for difficulty in following your directions. 
  
Larry 
  
  
  
  
  
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