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Matthew Merrill

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Matthew Merrill last won the day on July 5 2014

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About Matthew Merrill

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  1. There's no need to defend this application. It's a good application. I've already stated that. There's no need for "...and since you're a low-tech type of guy maybe you should stick to Xbox shooters..." insults. (Paraphrasing of course) I've been in IT long enough to know how end users react to applications. I've had to deal with that myself. I was just trying to pass on some experience that I've had with developing applications and the usage scenarios from end users. So from the initial post replace all the perceived negative incantations and replace with "Constructive criticisms". It's a great application, no doubt about it. But there could be some improvements that would make it easier for end users to jump on and get-a-click-click-click-going!
  2. Greetings folks, I purchased FSC 9.3 a while back so I could have a decent flight planner. I don't use FSC for anything else. It appeared to be able to get all the necessary information I needed with the ability to plan. However, after using FSC for awhile I've found that the User Experience (UX) is too frustrating for me. I don't want anyone to think that I'm bashing or flaming this product. I'm not. I just want to express my frustrations and hopefully they may be addressed in the future. One of the issues that I would like to bring up is documentation. Even though everything we need is in the help file, the simple truth about end users is; they don't read documentation. They install, fire up the program and click click click away. This mean the developers have the burden of intuitiveness. For the application to be successful there must be some intuitive programming involved. Here are some of the frustrating issues that I've come across: MAP MANAGEMENT 1. The single left click-move-to-clicked-spot is a very difficult way for me to move around. I find that left-click-hold-and-drag is much more intuitive. There have been many times where I've tried to move like this and all I've done is zoom in on a map area. 2. There is no zoom attached to the mouse wheel. This is also an intuitive response from end users. FLIGHT PLAN MANAGEMENT 1. After reading the manual I found how to use Navaid and Low Alt together for a flight plan. However, the method is very difficult to find. A user has to read the manual. By default when users add Navaids and intersections they should be addressed as such. So the mixed plan should be a default mode. 2. When adding intersections and navaids by typing in the string value the plan defaults back to Low Alt. All Navaid types are converted. 3. After typing in a long string of waypoints, if the destination airport is a typo (such as KDRR instead of KRDD) a message pops up stating the destination does not exist then the plan gets wiped out. Very frustrating. 4. After making a mixed flight plan I manually add a new waypoint, after which the entire plan is converted to Low Alt. 5. Once I felt I was done with the flight plan I clicked the "OK" button assuming that meant "OK we're finished with the plan". Instead the flight plan is converted to a Low Alt plan. Once again frustrating. 6. When editing the flight plan if I click a waypoint the maps gets zoomed to that area. This can be a problem since the area I want to work in is not at that waypoint. Again, this is not bashing and saying this is a bad application. It is a good application, just too frustrating for me to use. I hope that the developers will consider some of this feedback as positive. Thanks, -Matt
  3. Greetings, I started using FSC 9.3 and set up a test flight plan from KPDX to KRDD. It seems the only two available plans are Navaid and Low Altitude. How come I can't combine the two? If I have EUG VOR as a waypoint then add an intersection it changes all my waypoint types to Low Altitude. Is there a way to have both Navaids and Intersection in the same plan and have the Naviaids show as Navaids instead of Low Alt waypoints? Thanks, -Matt
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