Not a Valid Key for WideFS

[bob57]

Good day I have just updated FUSIPC 4.70b, and also wanted to network my computor again, so I have tried to activate WideFS. No concerns with FUSIPC activation, but with wideFS I get "not a valid key". I have copied and pasted directly from my account at simflight, still no luck. Thanks for any help, Bob.

[Ian P]

Have you confirmed that you purchased the correct version of WideFS for your version of FSUIPC?

Not saying you haven't, but it is worth checking!

Also, please try copying and paste all the details, rather than just the key and let us know how you get on.

Cheers,

Ian P.

[bob57]

Thanks Ian, I have copied and pasted all information from Simflight. Is not FSWide a part of FSUIPC 4.x

Here is what I purchased

PETE DOWSON - WIDEFS6

- Select Package: Single License

- Reg/Serial/Voucher Key/Number:

Should this not work. Bob

[Ian P]

Hi Bob,

You have, unfortunately, purchased an FS9 license key for WideFS6, not the FSX version.

WideFS6 (http://secure.simmarket.com/pete-dowson-widefs6.phtml) goes with FSUIPC3 for FS9. As it says on the product page:

REQUIREMENTS 	FS2000 FS2002 FS2004

FSUIPC3 WITH KEY ISSUED TO THE SAME NAME IS REQUIRED

>THIS VERSION IS NOT FOR FSX  NO REFUNDS GIVEN!

FSX VERSION AVAILABLE SEPARATELY HERE

The version you should have purhcased is WideFS7: http://secure.simmarket.com/pete-dowson-widefs7.phtml

All I can suggest is that you raise a support ticket with simMarket and see what they can do. Unfortunately although simMarket funds simFlight, below the top level our staff are different, so you will need to contact them directly. There's nothing I (or Pete for that matter) can do personally to help.

A Support Ticket for simMarket can be raised using the "Contact Us" button at the very top right of sM's pages.

Ian P.

[bob57]

Hi Bob,

You have, unfortunately, purchased an FS9 license key for WideFS6, not the FSX version.

WideFS6 (http://secure.simmarket.com/pete-dowson-widefs6.phtml) goes with FSUIPC3 for FS9. As it says on the product page:

REQUIREMENTS 	FS2000 FS2002 FS2004

FSUIPC3 WITH KEY ISSUED TO THE SAME NAME IS REQUIRED

>THIS VERSION IS NOT FOR FSX  NO REFUNDS GIVEN!

FSX VERSION AVAILABLE SEPARATELY HERE

The version you should have purhcased is WideFS7: http://secure.simmarket.com/pete-dowson-widefs7.phtml

All I can suggest is that you raise a support ticket with simMarket and see what they can do. Unfortunately although simMarket funds simFlight, below the top level our staff are different, so you will need to contact them directly. There's nothing I (or Pete for that matter) can do personally to help.

A Support Ticket for simMarket can be raised using the "Contact Us" button at the very top right of sM's pages.

Ian P.

Thanks again Ian, I purchased years ago and assumed it would work with both FS2004 and FSX. No worries I will purchase FSX version. Again thanks for your help. Bob