Flaps20 Posted May 31, 2016 Report Share Posted May 31, 2016 Good morning, I was exited to see that Tower3D was already released this morning, since I have off today, so I grabbed it from bmtmicro instantly. Installation went fine (except that choosing a directory from the file tree didn't work, had to overwrite it manually, since the default "\Program Files" does not exist on my system). But when I double clicked the Tower3D shortcut, a message comes up that that "this version of the file is not appropriate for your operating system" (freely translated, using the German version of Win7). Trying to run the tower3d.bat opens the command window for a split second, but does not produce a log file (or I can't find it) System: i5-2400 @ 3.1 GHz, 4GB Ram, GeForce GT-430 1GB, Win7 Professional 32 bit I'm running the Installer and program as an administrator. Looking forward to suggestions on how to solve my issue. Thanks! Timo Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted May 31, 2016 Report Share Posted May 31, 2016 If you haven't done it already please install the latest MS C++ Redist from https://www.microsoft.com/en-us/download/details.aspx?id=48145 Link to comment Share on other sites More sharing options...
Flaps20 Posted May 31, 2016 Author Report Share Posted May 31, 2016 Have installed that, rebooted, but no change. Is a 64-bit OS required for Tower3D? Since you linked to the 64-bit installer. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted May 31, 2016 Report Share Posted May 31, 2016 Yes, 64 bit OS is required Link to comment Share on other sites More sharing options...
Flaps20 Posted May 31, 2016 Author Report Share Posted May 31, 2016 Ok, that explains it. Then you should update the "system requirements" on the product page, as it doesn't say anything about a 64-bit OS being needed. So unfortunately, no Tower3D for me... Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted May 31, 2016 Report Share Posted May 31, 2016 It's updated, thank you. Before we give it up, could you please contact our support? I would like to try a few things to make it work for you. Link to comment Share on other sites More sharing options...
Mario2.0 Posted May 31, 2016 Report Share Posted May 31, 2016 Hi! I have the same problem. Trying to run the game from a 32-bit system. I bought the game before it was updated on the site page that a 64-bit system is required. Now what? Is there a refund option or are you going to get it to word on my system? Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted May 31, 2016 Report Share Posted May 31, 2016 Please do the same and contact our support. Link to comment Share on other sites More sharing options...
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