Hibblejaybob Posted September 26, 2017 Report Share Posted September 26, 2017 Hi Everyone, I am having a problem with constant crashes with Tower!3D Pro (Steam edition). Sometimes I can get just a few seconds of gameplay, other times, I can get up to 15 minutes before it crashes. There is no specific action that I am doing when the crash occurs. I've not noticed it crash on St. Thomas map, but it crashes constantly on Philadelphia. I have verified the game contents on Steam, but the issue still happens. My system specs are: Windows 7 Home Professional (64 Bit) (in English) AMD FX 9590 (4.7 GHz, 8 Core) 32 GB RAM NVIDIA 1080 GTX Graphics 8 GB VRAM I have not installed any DLC or any modifications. I have all my logfiles, but my account is apparently only allowed to upload 20kb of attachments, and each zip folder is 60kb. Is there another place I can upload the logs? Thanks, Hibblejaybob Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted September 27, 2017 Report Share Posted September 27, 2017 Hello There, We are not aware of such a bug so please somehow upload the log to dropbox or google drive and let us check it for you. Thank you Vic Link to comment Share on other sites More sharing options...
Hibblejaybob Posted September 27, 2017 Author Report Share Posted September 27, 2017 Hi Vic, Thanks for getting in touch. Here are 3 logfiles from yesterday: https://www.dropbox.com/s/6r8fxpprvaeucv1/2017-09-26_185612.rar?dl=0 https://www.dropbox.com/s/28eifv9h77nyux3/2017-09-26_190610.rar?dl=0 https://www.dropbox.com/s/hv0iooctxfvom2r/2017-09-26_193714.rar?dl=0 Hope that helps. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted September 27, 2017 Report Share Posted September 27, 2017 Can you please send me the game.log file not the crash dump? Thank you Vic Link to comment Share on other sites More sharing options...
Hibblejaybob Posted September 28, 2017 Author Report Share Posted September 28, 2017 Hi. I played the game today and got another crash, but it didn't generate a game.log file. The only one I have is from when I loaded the game and shut it down myself (no gameplay, but no crashes). game.log Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted September 29, 2017 Report Share Posted September 29, 2017 Unfortunately we can't use that since it doesn't include the crash. Please send one when it happens again. Link to comment Share on other sites More sharing options...
Hibblejaybob Posted September 29, 2017 Author Report Share Posted September 29, 2017 Alright, I've got a busy weekend, but I'll try and get one to you before Monday. But I've got to ask: what's the reason for having crash logs if they are no use? Particularly when the error messages specifically says they need to be sent to you. Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted October 2, 2017 Report Share Posted October 2, 2017 We have a log system we wrote to catch problems with the software. It gives us more information. Link to comment Share on other sites More sharing options...
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