I think I have diagnosed it Mr. Dowson

[wchambers]

Related to our earlier discussion on problems arising when I try to run the PM CDU software - aside from replacing my graphics card - just to see what would happen, I installed the PM CDU software on another computer on the network (did not run the Precision light Controls CDU computer) and everything worked fine. When I looked at the WideServer.txt file I saw entry for the PFD/ND and CDU computers - one each. When I retried connecting the PFC computer running the CDU I saw hundreds of entries where this computer (PFC) was connecting and re-connecting to the network - over and over. Even on the display I could see that it was connecting and the disconnecting - so the data would not load and it overloaded the network - and locked it. Think I'm close and do you have any suggestions?

Thanks

Have a great weekend.

Will

[Pete Dowson]

Think I'm close and do you have any suggestions?

Sounds like the network is not set up well on the CDU PC, or there's a hardware fault (or cable problem?). How far apart are the reconnections? It is still not too late for you to show me a part of the log, you know :wink: . Does that PC ever see any messages from the server? Try switching on some additional logging (the Log= keyworks available are details in the DOC).

If this was a ready-assembled and supposedly working FMS from PFC you may want to contact their support and get some advice. Mine has always worked flawlessly.

Regards,

Pete

[wchambers]

Thanks Mr. Dowson. I will try to send you some of the log information - I am right now starting over from scratch with a new install of the CDU software on the PFC FMS. When I get the registration I will try things again and let you know. My network is connected to a router and there really is no significant distance in cabling - just normal length. Thanks again.

Will Chambers

[wchambers]

Okay, Mr. Dowson, I reconnected with a new install and new registration codes - since my system is in another room and is standalone I cannot copy the log info but copied some down. On the CDU the log indicates the following after successful connection:

-WRITEDATA RECEIVED WITH BAD DATA SIZE

-541 READ LOCAL: OFFSET=10013DDS, SIZE=0000

Then it disconnects and reconnects and loops through this again.

The log on the server indicates repeated connections, disconnections and re-connects.

Any help will be appreciated.

Thanks

Will

[wchambers]

Okay, Mr. Dowson, I reconnected with a new install and new registration codes - since my system is in another room and is standalone I cannot copy the log info but copied some down. On the CDU the log indicates the following after successful connection:

-WRITEDATA RECEIVED WITH BAD DATA SIZE

-541 READ LOCAL: OFFSET=10013DDS, SIZE=0000

Then it disconnects and reconnects and loops through this again.

The log on the server indicates repeated connections, disconnections and re-connects.

Any help will be appreciated.

Thanks

Will

[wchambers]

I read a note in the WideFS documentation about the Qos Packet scheduler - could that have any thing to do with - all the computers came with that and its enabled?

Thanks

[Pete Dowson]

On the CDU the log indicates the following after successful connection:

-WRITEDATA RECEIVED WITH BAD DATA SIZE

-541 READ LOCAL: OFFSET=10013DDS, SIZE=0000

I don't think it could be 10013DDS. It has to be hexadecimal. And I cannot determine enything without timings anyway.

Sorry, this looks like a real mess. The network to that or in that PC is evidently not working. But I cannot deal with little snippets of misquoted log. This could go on forever and never get anywhere. Sorry. If you cannot save the log file, ZIP it up and send it to me I can be of no further help.

However, errors like this are ALWAYS down to bad network hardware, cables or drivers. You need to work out which by a process of elimination.

Regards,

Pete

[wchambers]

********* WideServer.DLL Log [version 6.23] *********

Using blocksize guide of 4096 bytes

Date (dmy): 01/07/04, Time 22:45:58.265: Server name is GAMEBOX

59906 Initialising server socket now

71063 Restarting service due to total lack of use

74938 Incoming connection Accepted ok (skt=420)

77609 Connected to computer "FMS" (skt=420)

107078 Incoming connection Accepted ok (skt=372)

107766 Connected to computer "FMS" (skt=372)

116734 Incoming connection Accepted ok (skt=2288)

116781 Connected to computer "FMS" (skt=2288)

131125 Incoming connection Accepted ok (skt=2304)

131172 Connected to computer "FMS" (skt=2304)

132938 Error 10054: client socket disconnected at Client: removing (skt=2288)

145766 Incoming connection Accepted ok (skt=2300)

159313 Incoming connection Accepted ok (skt=2292)

159484 Connected to computer "FMS" (skt=2292)

173953 Incoming connection Accepted ok (skt=2236)

175641 Connected to computer "FMS" (skt=2236)

177516 Error 10054: client socket disconnected at Client: removing (skt=2292)

197828 Incoming connection Accepted ok (skt=2232)

198031 Connected to computer "FMS" (skt=2232)

200531 Error 10054: client socket disconnected at Client: removing (skt=2236)

214484 Incoming connection Accepted ok (skt=2236)

214500 Connected to computer "FMS" (skt=2236)

218734 Error 10054: client socket disconnected at Client: removing (skt=2232)

227516 Error 10054: client socket disconnected at Client: removing (skt=420)

234453 Incoming connection Accepted ok (skt=2316)

236438 Error 10054: client socket disconnected at Client: removing (skt=2236)

249000 Incoming connection Accepted ok (skt=2248)

249219 Connected to computer "FMS" (skt=2248)

262656 Incoming connection Accepted ok (skt=2244)

262703 Connected to computer "FMS" (skt=2244)

277125 Incoming connection Accepted ok (skt=2292)

277328 Connected to computer "FMS" (skt=2292)

295766 Error 10054: client socket disconnected at Client: removing (skt=2244)

359766 Error 10054: client socket disconnected at Client: removing (skt=2248)

501938 Incoming connection Accepted ok (skt=2248)

502094 Connected to computer "FMS" (skt=2248)

502406 Error 10054: client socket disconnected at Client: removing (skt=2292)

517547 Incoming connection Accepted ok (skt=2292)

517781 Connected to computer "FMS" (skt=2292)

567094 Incoming connection Accepted ok (skt=2236)

567219 Connected to computer "FMS" (skt=2236)

567563 Error 10054: client socket disconnected at Client: removing (skt=2292)

599094 Incoming connection Accepted ok (skt=2240)

599188 Connected to computer "FMS" (skt=2240)

606875 Error 10054: client socket disconnected at Client: removing (skt=2236)

644672 Error 10054: client socket disconnected at Client: removing (skt=2240)

647313 Incoming connection Accepted ok (skt=2496)

647406 Connected to computer "FMS" (skt=2496)

660859 Incoming connection Accepted ok (skt=2236)

661063 Connected to computer "FMS" (skt=2236)

673297 Error 10054: client socket disconnected at Client: removing (skt=2496)

861969 Incoming connection Accepted ok (skt=2292)

862234 Connected to computer "FMS" (skt=2292)

862391 Error 10054: client socket disconnected at Client: removing (skt=2236)

872203 Incoming connection Accepted ok (skt=1944)

872328 Connected to computer "FMS" (skt=1944)

886859 Incoming connection Accepted ok (skt=1952)

886969 Connected to computer "FMS" (skt=1952)

899297 Incoming connection Accepted ok (skt=412)

899531 Connected to computer "FMS" (skt=412)

911109 Incoming connection Accepted ok (skt=1980)

911313 Connected to computer "FMS" (skt=1980)

922422 Incoming connection Accepted ok (skt=1996)

922484 Connected to computer "FMS" (skt=1996)

923313 Error 10054: client socket disconnected at Client: removing (skt=1952)

942422 Incoming connection Accepted ok (skt=1940)

942563 Connected to computer "FMS" (skt=1940)

944672 Error 10054: client socket disconnected at Client: removing (skt=412)

964375 Incoming connection Accepted ok (skt=412)

964578 Connected to computer "FMS" (skt=412)

977094 Incoming connection Accepted ok (skt=2240)

977453 Connected to computer "FMS" (skt=2240)

991938 Incoming connection Accepted ok (skt=2024)

992016 Connected to computer "FMS" (skt=2024)

992641 Error 10054: client socket disconnected at Client: removing (skt=1940)

1008391 Incoming connection Accepted ok (skt=1940)

1008578 Connected to computer "FMS" (skt=1940)

1015734 Error 10054: client socket disconnected at Client: removing (skt=2240)

1021531 Incoming connection Accepted ok (skt=2020)

1021578 Connected to computer "FMS" (skt=2020)

1031734 Incoming connection Accepted ok (skt=1952)

1031813 Connected to computer "FMS" (skt=1952)

1038609 Error 10054: client socket disconnected at Client: removing (skt=2024)

1052766 Incoming connection Accepted ok (skt=2196)

1052813 Connected to computer "FMS" (skt=2196)

1064297 Incoming connection Accepted ok (skt=2060)

1064547 Connected to computer "FMS" (skt=2060)

1076141 Incoming connection Accepted ok (skt=2056)

1076500 Connected to computer "FMS" (skt=2056)

1087906 Incoming connection Accepted ok (skt=2124)

1088156 Connected to computer "FMS" (skt=2124)

1096797 Error 10054: client socket disconnected at Client: removing (skt=2196)

1096797 Error 10054: client socket disconnected at Client: removing (skt=2056)

1100578 Incoming connection Accepted ok (skt=2624)

1100688 Connected to computer "FMS" (skt=2624)

1110594 Incoming connection Accepted ok (skt=2196)

1110844 Connected to computer "FMS" (skt=2196)

1112813 Error 10054: client socket disconnected at Client: removing (skt=2124)

1112813 Error 10054: client socket disconnected at Client: removing (skt=2060)

1123047 Incoming connection Accepted ok (skt=2060)

1123219 Connected to computer "FMS" (skt=2060)

1135156 Incoming connection Accepted ok (skt=2124)

1135234 Connected to computer "FMS" (skt=2124)

1160859 Error 10054: client socket disconnected at Client: removing (skt=2060)

1160859 Error 10054: client socket disconnected at Client: removing (skt=2196)

1337156 Incoming connection Accepted ok (skt=2216)

1337266 Connected to computer "FMS" (skt=2216)

1337797 Error 10054: client socket disconnected at Client: removing (skt=2124)

1350047 Incoming connection Accepted ok (skt=2520)

1350063 Connected to computer "FMS" (skt=2520)

1361359 Incoming connection Accepted ok (skt=2192)

1361547 Connected to computer "FMS" (skt=2192)

1370688 Error 10054: client socket disconnected at Client: removing (skt=2216)

1370688 Error 10054: client socket disconnected at Client: removing (skt=2520)

1373359 Incoming connection Accepted ok (skt=2116)

1373500 Connected to computer "FMS" (skt=2116)

1385172 Incoming connection Accepted ok (skt=2672)

1407813 Incoming connection Accepted ok (skt=2168)

1408172 Connected to computer "FMS" (skt=2168)

1412453 Error 10054: client socket disconnected at Client: removing (skt=2116)

1412453 Error 10054: client socket disconnected at Client: removing (skt=2192)

1420906 Incoming connection Accepted ok (skt=2192)

1420938 Connected to computer "FMS" (skt=2192)

1432891 Incoming connection Accepted ok (skt=2124)

1433078 Connected to computer "FMS" (skt=2124)

1440922 Error 10054: client socket disconnected at Client: removing (skt=2192)

1444922 Incoming connection Accepted ok (skt=2144)

1445172 Connected to computer "FMS" (skt=2144)

1458078 Incoming connection Accepted ok (skt=2676)

1458109 Connected to computer "FMS" (skt=2676)

1480063 Error 10054: client socket disconnected at Client: removing (skt=2124)

1484063 Incoming connection Accepted ok (skt=2124)

1484094 Connected to computer "FMS" (skt=2124)

1484266 Error 10054: client socket disconnected at Client: removing (skt=2676)

1499625 Incoming connection Accepted ok (skt=2676)

1499734 Connected to computer "FMS" (skt=2676)

1502266 Error 10054: client socket disconnected at Client: removing (skt=2144)

1514438 Incoming connection Accepted ok (skt=2080)

1514563 Connected to computer "FMS" (skt=2080)

1526453 Incoming connection Accepted ok (skt=2100)

1526563 Connected to computer "FMS" (skt=2100)

1546438 Incoming connection Accepted ok (skt=2604)

1546609 Connected to computer "FMS" (skt=2604)

1547594 Error 10054: client socket disconnected at Client: removing (skt=2676)

1569781 Error 10054: client socket disconnected at Client: removing (skt=2080)

1571141 Incoming connection Accepted ok (skt=2192)

1571203 Connected to computer "FMS" (skt=2192)

1585344 Incoming connection Accepted ok (skt=2520)

1585641 Connected to computer "FMS" (skt=2520)

1592891 Error 10054: client socket disconnected at Client: removing (skt=2604)

1600313 Incoming connection Accepted ok (skt=2528)

1600500 Connected to computer "FMS" (skt=2528)

1622563 Incoming connection Accepted ok (skt=2072)

1622625 Connected to computer "FMS" (skt=2072)

1638297 Error 10054: client socket disconnected at Client: removing (skt=2520)

1680969 Error 10054: client socket disconnected at Client: removing (skt=2072)

1689406 Incoming connection Accepted ok (skt=2492)

1689641 Connected to computer "FMS" (skt=2492)

1702297 Incoming connection Accepted ok (skt=2128)

1702359 Connected to computer "FMS" (skt=2128)

1714313 Incoming connection Accepted ok (skt=2592)

1714516 Connected to computer "FMS" (skt=2592)

1726328 Error 10054: client socket disconnected at Client: removing (skt=2492)

1727641 Incoming connection Accepted ok (skt=2076)

1735188 Error 10054: client socket disconnected at Client: removing (skt=2128)

1743656 Incoming connection Accepted ok (skt=2128)

1743734 Connected to computer "FMS" (skt=2128)

1758297 Error 10054: client socket disconnected at Client: removing (skt=2592)

1760766 Incoming connection Accepted ok (skt=2204)

1760953 Connected to computer "FMS" (skt=2204)

1779203 Incoming connection Accepted ok (skt=2072)

1779313 Connected to computer "FMS" (skt=2072)

1783203 Error 10054: client socket disconnected at Client: removing (skt=2128)

1796969 Incoming connection Accepted ok (skt=2520)

1808094 Error 10054: client socket disconnected at Client: removing (skt=2204)

1808953 Error 10054: client socket disconnected at Client: removing (skt=2072)

1817656 Incoming connection Accepted ok (skt=2072)

1817859 Connected to computer "FMS" (skt=2072)

1837203 Incoming connection Accepted ok (skt=2064)

1847641 Incoming connection Accepted ok (skt=2592)

1847750 Connected to computer "FMS" (skt=2592)

1858563 Incoming connection Accepted ok (skt=2276)

1858719 Connected to computer "FMS" (skt=2276)

1868938 Incoming connection Accepted ok (skt=2280)

1869172 Connected to computer "FMS" (skt=2280)

1876531 Error 10054: client socket disconnected at Client: removing (skt=2072)

1880938 Incoming connection Accepted ok (skt=2260)

1881125 Connected to computer "FMS" (skt=2260)

1892297 Incoming connection Accepted ok (skt=2256)

1892359 Connected to computer "FMS" (skt=2256)

1906953 Incoming connection Accepted ok (skt=2348)

1907094 Connected to computer "FMS" (skt=2348)

1932547 Error 10054: client socket disconnected at Client: removing (skt=2280)

1963859 Incoming connection Accepted ok (skt=2280)

1964219 Connected to computer "FMS" (skt=2280)

1964297 Error 10054: client socket disconnected at Client: removing (skt=2348)

2206313 Incoming connection Accepted ok (skt=2348)

2206547 Connected to computer "FMS" (skt=2348)

2206734 Error 10054: client socket disconnected at Client: removing (skt=2280)

2226766 Incoming connection Accepted ok (skt=2280)

2228031 Connected to computer "FMS" (skt=2280)

2243375 Incoming connection Accepted ok (skt=1956)

2243875 Connected to computer "FMS" (skt=1956)

2252563 Error 10054: client socket disconnected at Client: removing (skt=2348)

2253422 Incoming connection Accepted ok (skt=2336)

2253672 Connected to computer "FMS" (skt=2336)

2267391 Incoming connection Accepted ok (skt=2244)

2267563 Connected to computer "FMS" (skt=2244)

2279859 Incoming connection Accepted ok (skt=2176)

2280156 Connected to computer "FMS" (skt=2176)

2296297 Incoming connection Accepted ok (skt=2188)

2296359 Connected to computer "FMS" (skt=2188)

2308750 Incoming connection Accepted ok (skt=2220)

2322734 Error 10054: client socket disconnected at Client: removing (skt=2244)

2322734 Error 10054: client socket disconnected at Client: removing (skt=2176)

2323203 Incoming connection Accepted ok (skt=2184)

2323438 Connected to computer "FMS" (skt=2184)

2325406 Error 10054: client socket disconnected at Client: removing (skt=2188)

2333672 Incoming connection Accepted ok (skt=2364)

2335047 Connected to computer "FMS" (skt=2364)

2345656 Incoming connection Accepted ok (skt=2172)

2345906 Connected to computer "FMS" (skt=2172)

2368109 Error 10054: client socket disconnected at Client: removing (skt=2364)

2766156 Incoming connection Accepted ok (skt=2364)

2766328 Connected to computer "FMS" (skt=2364)

2766594 Error 10054: client socket disconnected at Client: removing (skt=2172)

2776594 Incoming connection Accepted ok (skt=1960)

2786797 Incoming connection Accepted ok (skt=2244)

2786844 Connected to computer "FMS" (skt=2244)

2797469 Incoming connection Accepted ok (skt=2060)

2797594 Connected to computer "FMS" (skt=2060)

2809453 Incoming connection Accepted ok (skt=2108)

2809656 Connected to computer "FMS" (skt=2108)

2816141 Error 10054: client socket disconnected at Client: removing (skt=2060)

2821031 Incoming connection Accepted ok (skt=2596)

2821547 Connected to computer "FMS" (skt=2596)

2943734 Incoming connection Accepted ok (skt=2600)

2943828 Connected to computer "FMS" (skt=2600)

2943953 Error 10054: client socket disconnected at Client: removing (skt=2596)

2954844 Incoming connection Accepted ok (skt=2596)

2958000 Connected to computer "FMS" (skt=2596)

2976203 Incoming connection Accepted ok (skt=2540)

2976281 Connected to computer "FMS" (skt=2540)

2986219 Incoming connection Accepted ok (skt=2648)

2986391 Connected to computer "FMS" (skt=2648)

3001281 Incoming connection Accepted ok (skt=2620)

3001344 Connected to computer "FMS" (skt=2620)

3010859 Error 10054: client socket disconnected at Client: removing (skt=2648)

3013297 Incoming connection Accepted ok (skt=2612)

3013813 Connected to computer "FMS" (skt=2612)

3058859 Error 10054: client socket disconnected at Client: removing (skt=2620)

3099297 Incoming connection Accepted ok (skt=2632)

3099438 Connected to computer "FMS" (skt=2632)

3099766 Error 10054: client socket disconnected at Client: removing (skt=2612)

3112859 Incoming connection Accepted ok (skt=2640)

3124203 Incoming connection Accepted ok (skt=2032)

3124359 Connected to computer "FMS" (skt=2032)

3138406 Incoming connection Accepted ok (skt=2616)

3138625 Connected to computer "FMS" (skt=2616)

3151766 Incoming connection Accepted ok (skt=2352)

3151953 Connected to computer "FMS" (skt=2352)

3163969 Incoming connection Accepted ok (skt=2668)

3164234 Connected to computer "FMS" (skt=2668)

3176391 Incoming connection Accepted ok (skt=2656)

3176688 Connected to computer "FMS" (skt=2656)

3188406 Incoming connection Accepted ok (skt=2680)

3188656 Error 10054: client socket disconnected at Client: removing (skt=2352)

3188703 Connected to computer "FMS" (skt=2680)

3195766 Error 10054: client socket disconnected at Client: removing (skt=2668)

3195766 Error 10054: client socket disconnected at Client: removing (skt=2656)

3200203 Incoming connection Accepted ok (skt=2608)

3200375 Connected to computer "FMS" (skt=2608)

3202844 Error 10054: client socket disconnected at Client: removing (skt=2032)

3212188 Incoming connection Accepted ok (skt=2140)

3212359 Connected to computer "FMS" (skt=2140)

3223969 Incoming connection Accepted ok (skt=2660)

3224172 Connected to computer "FMS" (skt=2660)

3235969 Incoming connection Accepted ok (skt=2352)

3235984 Connected to computer "FMS" (skt=2352)

3251750 Error 10054: client socket disconnected at Client: removing (skt=2608)

3254656 Incoming connection Accepted ok (skt=2652)

3255297 Error 10054: client socket disconnected at Client: removing (skt=2352)

3255656 Connected to computer "FMS" (skt=2652)

3270406 Error 10054: client socket disconnected at Client: removing (skt=2140)

3273313 Incoming connection Accepted ok (skt=2648)

3274266 Connected to computer "FMS" (skt=2648)

3290656 Incoming connection Accepted ok (skt=2588)

3291031 Connected to computer "FMS" (skt=2588)

3302875 Incoming connection Accepted ok (skt=2692)

3308641 Error 10054: client socket disconnected at Client: removing (skt=2652)

3315297 Incoming connection Accepted ok (skt=2580)

3315359 Connected to computer "FMS" (skt=2580)

3320672 Error 10054: client socket disconnected at Client: removing (skt=2648)

3326219 Incoming connection Accepted ok (skt=2160)

3326578 Connected to computer "FMS" (skt=2160)

3336203 Error 10054: client socket disconnected at Client: removing (skt=2588)

3337109 Incoming connection Accepted ok (skt=2024)

3337391 Connected to computer "FMS" (skt=2024)

3350219 Incoming connection Accepted ok (skt=2696)

3350422 Connected to computer "FMS" (skt=2696)

3371938 Incoming connection Accepted ok (skt=2708)

3372063 Connected to computer "FMS" (skt=2708)

3384406 Incoming connection Accepted ok (skt=2724)

3384813 Connected to computer "FMS" (skt=2724)

3396406 Incoming connection Accepted ok (skt=2740)

3396672 Connected to computer "FMS" (skt=2740)

[Pete Dowson]

********* WideServer.DLL Log [version 6.23] (skt=2292)

197828 Incoming connection Accepted ok (skt=2232)

198031 Connected to computer "FMS" (skt=2232)

200531 Error 10054: client socket disconnected at Client: removing (skt=2236)

etcetera

Sorry, but this is of no interest at all. It contains none of the errors you mentioned, and it is for the Server, not the Client. From what you said it was the Client Log that was interesting, so why post this? Please check back in the thread and see how things were developing, then it might be clear.

Also, please use ZIP to zip up log files and attach them. They are very small when Zipped. And please only send files which are relevant.

Thank you,

Pete