Problems with SimMarket registration

[737-200AtHome]

Hallo Peter

Last sunday I/ve purchased the FSUIPC and WideFS license keys at SimMarket. I've paid via PayPal and also got from PayPal the receipt for my payment...so far so good.

But I haven't got any registration key email or any answer of my questions from SimMarket. Strange !

Do you have any ideo what I can do ?

Thanks in advance, Daniel Friede, Tegelen, The Netherlands

[Pete Dowson]

But I haven't got any registration key email or any answer of my questions from SimMarket. Strange !

Possibly the email with the key went astray. You should have received it within 24 hours. I'm pretty sure there's a Problem reporting procedure on the website somewhere. You should use that as soon as possible after things look like they've gone wrong.

I don't think SimMarket have any non-automated emails. They deal with everything through the website.

Do you have any ideo what I can do ?

If your registration has been done and it is simply that he email got lost, you can go to http://www.simmarket.com, open your account, and retrieve your keys there. Try that first, then the Problems method. If no joy either way get back to me and I'll forward the problem to their manager.

Regards,

Pete

[737-200AtHome]

Hallo Peter

Thanks for your quick reply.

When I open my simmarket account , the following occurs:

You have not yet made any purchases with us...

I've wel already saved my paypal receipt with the transaction ID.

Regards,Daniel

[Pete Dowson]

When I open my simmarket account , the following occurs:

You have not yet made any purchases with us...

Sounds like the email address got messed up someplace then. Did you find the way to report problems?

I've wel already saved my paypal receipt with the transaction ID.

If you send it as an attachment with an explanatory message to me at petedowson@btconnect.com I'll pass it on.

Regards,

Pete

[737-200AtHome]

Hello Pete

I've got my keys todayy in the morning. many thanks for your nice support !

Regards,Daniel