Jump to content
The simFlight Network Forums

Recommended Posts

Posted

Hi Pete

I ordered and payed for FSUIPC 3.4 at Simflight and it has been 48hrs and I still have not received a registration key. Is there some sort of problem. :(

Arnold

Posted

I ordered and payed for FSUIPC 3.4 at Simflight and it has been 48hrs and I still have not received a registration key. Is there some sort of problem. :(

I'm really nothing specifically to do with SimFlight, they act as the retailers and deal with all the registrations themselves. Certainly, if it has been over 48 hours you should do something. I think they say something about filling in a "problem" ticket or similar? Have you checked? Please go to http://www.simmarket.com and take a look.

If the email notification to you has gone astray you should still be able to open your account at that website and retrieve your key.

The other possibility is that the payment for some reason has not been confirmed/approved. How do you know it has actually bee debited so soon? Best to check the correct procedures on the website itself.

BTW you don't purchase one specific version of FSUIPC. The payment covers any version 3.xxx, so please do check now and then, and keep up to date as new versions are released.

Regards,

Pete

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use. Guidelines Privacy Policy We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.