PMDG Cockpit Display inoperative on FS9

[opherben]

Hello,

Since install, my FS9 PMDG 737NG main panel displays are blank and relevant switches do no move, stby horizon power off flag is displayed. No problem with FS2002 on same PC running XP Pro.

PMDG support suggested latest FSUIPC version, so I updated from 3.411 to 3.44, to no avail.

Any suggestion would be appreciated.

[Pete Dowson]

Since install, my FS9 PMDG 737NG main panel displays are blank and relevant switches do no move, stby horizon power off flag is displayed. No problem with FS2002 on same PC running XP Pro.

PMDG support suggested latest FSUIPC version, so I updated from 3.411 to 3.44, to no avail.

It sounds like you need to go through the correct procedure to get things going. This isn't an FSUIPC matter. Check the overhead panel. You need at least the batteries on to start with.

Also, in case you have the avionics switch in FS off by default, go to a default FS aircraft which shows an avionics switch, and make sure the avionics are on BEFORE loading the 737NG. It may be loading with FS is a situation where the PMDG doesn't have an operable switch.

These are only suggestions. With a complex fuly simulated cockpit like the PMDG series you do really need to study the manual. Also try asking others. I believe there is a PMDG forum?

Sorry I cannot be more specific. Whilst I do have the PMDG 737NG series, I don't actually use their panels, but Project Magenta instead. Believe me, with pmSystems providing the overhead, it can be just as complicated to get things going until you know what you are doing! :wink:

Regards,

Pete

[opherben]

Hello Pete,

thanks for your swift and detailed reply.

1. First, here is the PMDG message, detailing their experience with such problems:

We have several reports of the problem related to FSUIPC. Make sure you

update to the latest version or contact Peter at

http://www.schiratti.com/dowson.html for additional help.

Let me know if that doesn't fix your problem.

Regards

Paul Gollnick

Manager - Technical/Customer Support Operations

Precision Manuals Development Group

http://www.precisionmanuals.com

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2. The avionics master is on, as indicated by the VOR pointers on the analog RMI. The electric system is flight ready as indicated by its meter readings and appropriate advisory lights.

3. With my 38 year real world flight experience, I made sure I took all necessary steps prior to asking your help. The problem is still there under FS9, while under FS2002 everything is fine.

I would really appreciate a way out if you have it.

Thanks again.

Since install, my FS9 PMDG 737NG main panel displays are blank and relevant switches do no move, stby horizon power off flag is displayed. No problem with FS2002 on same PC running XP Pro.

PMDG support suggested latest FSUIPC version, so I updated from 3.411 to 3.44, to no avail.

It sounds like you need to go through the correct procedure to get things going. This isn't an FSUIPC matter. Check the overhead panel. You need at least the batteries on to start with.

Also, in case you have the avionics switch in FS off by default, go to a default FS aircraft which shows an avionics switch, and make sure the avionics are on BEFORE loading the 737NG. It may be loading with FS is a situation where the PMDG doesn't have an operable switch.

These are only suggestions. With a complex fuly simulated cockpit like the PMDG series you do really need to study the manual. Also try asking others. I believe there is a PMDG forum?

Sorry I cannot be more specific. Whilst I do have the PMDG 737NG series, I don't actually use their panels, but Project Magenta instead. Believe me, with pmSystems providing the overhead, it can be just as complicated to get things going until you know what you are doing! :wink:

Regards,

Pete

[Pete Dowson]

.

1. First, here is the PMDG message, detailing their experience with such problems ...

We have several reports of the problem related to FSUIPC.

Strange. No one has mentioned anything to me about any such reports. I have no idea what would prevent the electrics being operative in their cockpit -- I would expect them to know about that. If they thought it was FSUIPC you'd expect them to contact me about it.

I have a contact inside PMDG and I am copying him both of your messages and asking what is meant.

I see there is also this:

Let me know if that doesn't fix your problem.

Regards

Paul Gollnick

I don't know Paul at all, but have you contacted him, as it evidently didn't fix your problem?

The problem is still there under FS9, while under FS2002 everything is fine.

Are you using the same PMDG aircraft on FS2002 and FS2004? I didn't think that was possible! Are you using FSUIPC 3.44 on both FS2002 and FS2004?

I'm pretty sure that the FS2004 versions of the PMDG aircraft are a good deal more advanced than the FS2002 versions.

I would really appreciate a way out if you have it.

Well, I haven't, sorry. But before you go back to PMDG, some clarifications. Are you running FSUIPC as a registered user? If so, see if the PMDG works when you remove your FSUIPC.KEY file from the Modules folder. If it does, then your FSUIPC access key is not correct. Zip up the KEY file and send it to me at petedowson@btconnect.com and I will check it thoroughly here.

Regards,

Pete

[autocadplease]

I had the exact same problem with PMDG and FSUIPC. I deleted my all my FSUIPC files except the .dll file (to make FSUIPC unregistered), restarted FS2004 and PMDG worked great. Problem only occurs when FSUIPC is fully registered.

[Pete Dowson]

I had the exact same problem with PMDG and FSUIPC. I deleted my all my FSUIPC files except the .dll file (to make FSUIPC unregistered), restarted FS2004 and PMDG worked great. Problem only occurs when FSUIPC is fully registered.

I must correct you. You are very much mistaken! The only possible reason you will get a problem with a registered copy of FSUIPC and not without registration is that you were using either a time-limited key, or more likely a stolen or counterfeit key. Good, genuine keys, purchased from the appointed outlets, work fine, and in fact operation is more efficient then because all of the individual application access checking, which is occurring all the time the application is running, is by-passed.

Of all of the folks I have asked to send their KEY files to me for checking, after they reported problems indicating the possibility of a counterfeit key, only three have ever done so. With two the keys were genuine and the problems did lie elsewhere. The third was ceertainly an illegal counterfeit key. The fact that all of the others never followed up, and never came back for more support, is suspicious in itself. Should I add you to my growing list?

Regards,

Pete