Forgetful

[Larry Christensen]

:( Hello, My name is Larry, and I am a retiree. Last Saturday, I purchased the FSUIPC.DLL from simmarket.com. I made a mistake and gave them the wrong e-mail address, so I did not get the download. I did pay for it and my order number is 169919. I was hopping you could help me get the number key for the download. Simmarket said they could not help me. If you are able to help me, please send it to larrychristensen3005@yahoo.com. Thank you for your time, LC

[Pete Dowson]

:( Hello, My name is Larry, and I am a retiree. Last Saturday, I purchased the FSUIPC.DLL from simmarket.com. I made a mistake and gave them the wrong e-mail address, so I did not get the download. I did pay for it and my order number is 169919. I was hopping you could help me get the number key for the download. Simmarket said they could not help me.

I really don't think Simmarket would say that if the email address didn't work! Their attempt to send you the receipt wouldn't have worked. Please go back and fill in a problem ticket. There's really nothing I can do at all, I am not involved in the sales at all, only development and techincal support.

What is much more likely is that they have not charged you for it because of the rejected email -- you would have no receipt. I'm surprised you have an order number even. How did you get that with the wrong email address?

Regards,

Pete