rdmann Posted October 21, 2006 Report Posted October 21, 2006 I have a good connection using WideFS (6.7)and FSUIPC 3.7 with FS9, but cannot get any connection with FSX. ActiveSky 6.5 works great with FS9 but not then with FSX. I've installed FSUIPC4 on the server machine and FSX shows a modules folder and a fsuipc.dll, etc. Do I need a new registered version of WideFS? I thought not (I have both FSUIPC 3 and WideFS 3 registered. But have not yet registered the new FSUIPC4 or WideFS. Follows are the logs that I think are important I'm sure its something simple, but I can't figure it out. Thanks Pete Rod Mann FSUIPC log ********* FSUIPC4, Version 4.01 by Pete Dowson ********* User Name="" User Addr="" FSUIPC not user registered WIDEFS not user registered, or expired Running inside FSX Module base=61000000 LogOptions=00000001 DebugStatus=0 141 System time = 13:46:24 141 FLT UNC path = "\\PRIMARY\Documents and Settings\Rod\My Documents\Flight Simulator X Files\" 141 FS UNC path = "\\PRIMARY\Data (D) Primary\FSX\" 17954 Running in "Microsoft Flight Simulator X", Version: 10.0.60905.0 (SimConnect: 2.0.60905.0) 17954 C:\Documents and Settings\Rod\My Documents\Flight Simulator X Files\Victoria Default.FLT 17954 D:\FSX\SimObjects\Airplanes\C172\Cessna172SP.AIR 22266 System time = 13:46:46, FSX time = 13:46:41 (20:46Z) 109157 Advanced Weather Interface Enabled 2258141 System time = 14:24:02, FSX time = 13:21:38 (21:21Z) 2258141 *** FSUIPC log file being closed Memory managed: 3092 Allocs, 3092 Freed ********* FSUIPC Log file closed *********** FSUIPC.ini [General] History=9KK6BXS2T0E40JXSMD7SS TCASid=Flight TCASrange=40 AxisCalibration=No DirectAxesToCalibs=No ShowMultilineWindow=Yes SuppressSingleline=No SuppressMultilineFS=No WeatherReadSeconds=1 [WideServer] WideFSenabled=Yes [GPSout] Port= Speed=4800 Interval=1000 PosTo6Decimal=Yes Sentences= WideClient.ini ; PLEASE SEE WideFS documentation for parameter details ; ===================================================== [Config] Port=8002 Window=32000,32000,160,34 Visible=min ButtonScanInterval=20 ClassInstance=0 NetworkTiming=5,1 MailslotTiming=2000,1000 PollInterval=2000 Port2=9002 ResponseTime=18 ApplicationDelay=0 TCPcoalesce=No WaitForNewData=500 MaxSendQ=100 OnMaxSendQ=Log NewSendScanTime=50 Priority=3,1,2 Protocol=UDP ServerName=Primary ; ----------------------------------------------- [user] Log=Errors+ ; =============================================== ********* WideClient Log [version 6.70] Class=FS98MAIN ********* Date (dmy): 21/10/06, Time 14:07:48.906: Client name is SECONDARY 187 Attempting to connect now 187 Trying UDP/IP host "Primary" port 8002 ... 187Okay, IP Address = 192.168.0.103 187 UDP connectionless mode set up okay! 5187 New Client Application: "ASv6" (Id=4004) 36515 Timed out response: connection assumed lost! 36515 Ready to try connection again 36578 Timed out response: connection assumed lost! 37515 Attempting to connect now 37515 UDP connectionless mode set up okay! 55703 Timed out response: connection assumed lost! 55703 Ready to try connection again 55765 Timed out response: connection assumed lost! 56703 Attempting to connect now 56703 UDP connectionless mode set up okay! 74828 Timed out response: connection assumed lost! 74828 Ready to try connection again 74890 Timed out response: connection assumed lost! 75843 Attempting to connect now 75843 Trying UDP/IP host "Primary" port 8002 ... 75843Okay, IP Address = 192.168.0.103 75843 UDP connectionless mode set up okay! 93968 Timed out response: connection assumed lost! 93968 Ready to try connection again 94031 Timed out response: connection assumed lost! 94968 Attempting to connect now 94968 UDP connectionless mode set up okay! 113343 Timed out response: connection assumed lost! 113343 Ready to try connection again 113406 Timed out response: connection assumed lost! 114343 Attempting to connect now 114343 UDP connectionless mode set up okay! 132718 Timed out response: connection assumed lost! 132718 Ready to try connection again 132781 Timed out response: connection assumed lost! 133718 Attempting to connect now 133718 UDP connectionless mode set up okay! 152093 Timed out response: connection assumed lost! 152093 Ready to try connection again 152156 Timed out response: connection assumed lost! 153093 Attempting to connect now 153093 Trying UDP/IP host "Primary" port 8002 ... 153093Okay, IP Address = 192.168.0.103 153093 UDP connectionless mode set up okay! 171422 Timed out response: connection assumed lost! 171422 Ready to try connection again 171484 Timed out response: connection assumed lost! 172422 Attempting to connect now 172422 UDP connectionless mode set up okay! 190531 Timed out response: connection assumed lost! 190531 Ready to try connection again 190593 Timed out response: connection assumed lost! 191531 Attempting to connect now 191531 UDP connectionless mode set up okay! 192828 ****** End of session performance summary ****** 192828 Total time connected = 0 seconds 192828 Reception maximum: 0 frames/sec, 0 bytes/sec 192828 Transmission maximum: 0 frames/sec, 0 bytes/sec 192828 Max receive buffer = 0, Max send depth = 1, Send frames lost = 0 192828 **************** Individual client application activity **************** 192828 Client 4004 requests: 40 (Ave 40/sec), Data: 2160 bytes (2160/sec), Average 54 bytes/Process 192828 ********* Log file closed (Buffers: MaxUsed 2, Alloc 476 Freed 476 Refused 0) ********* WideServer.ini ; PLEASE SEE the documentation for parameter details ; ================================================== [Config] Port=8002 ServerName=FlightSim and Imaging ; ----------------------------------------------- [user] Log=Errors+ ; ===============================================
Pete Dowson Posted October 21, 2006 Report Posted October 21, 2006 I've installed FSUIPC4 on the server machine and FSX shows a modules folder and a fsuipc.dll, etc. Do I need a new registered version of WideFS? Yes. Didn't you even look at the FSUIPC options (in the Add-Ons menu in FSX). Did it not say it was unregistered? When it is registered it will say so, then you can enable it and disable it on that first options page. Even if you have a casual glance at the log you supplied and displayed here (see above), it clearly shows FSUIPC not user registeredWIDEFS not user registered, or expired Didn't you spot this clue either? Please refer to the User Guide, supplied as a PDF in the ZIP and also as a DOC installed into the modules folder. It does tell you these things. With FSUIPC4 and WideFS7 you can even disable WideFS, change the parameters (now in the FSUIPC4.INI file) then re-enable it without closing FSX. That too is explained. Regards Pete
rdmann Posted October 22, 2006 Author Report Posted October 22, 2006 I didn't realize I needed FSUIPC registered to use it, if the product I'm using it with is registered. I saw the message but since I was using it with ActiveSky 6.5 I assumed registering FSUIPC again was not required, since the folks who developed AS6 pay a fee. Obviously I was mistaken. Frankly, while I really appreciate the quick reply Pete, I think your reply was a bit abrupt. I did read the log. I did read the manual, but before I started paying for registrations I thought I should make sure what I was doing (or not doing) was causing the problem. WideFS was where I expected I was having the problem, not both FSUIPC and WideFS. Just to be clear I have no problem purchasing registrations, as I did for versions 3, since I think your product is great. I am disappointed that your reply suggests I should have simply figured it out. If I knew the answer I wouldn't have emailed the request. The user guide says in the Intro- "This aspect of FSUIPC4 is available to applications irrespective of the user's status. In other words, user purchase and registriton of FSUIPC4 has no bearing on the local FSX PC support of FSUIPC-interfacing programs (support for networked clients of WideFS does however still need purchase of the WidefS key). The above doesn't say I needed to purchase another registration for FSUIPC for a networked application, only WideFS. Nothwithstanding the above it appears from your advice above I need to register both FSUIPC4 and WideFS to get things working on a networked client. I did not with versions 3 and do not with versions 4 have any issue with paying for what I need. It isn't a money thing at all. But I did want to be clear on this in relation to what I was experiencing. That was why I emailed you. Absent follow up from you I will therefore purchase registrations for both FSUIPC 4 and WideFS and that from what you say will resolve my connection problem? Thank you Rod
Pete Dowson Posted October 22, 2006 Report Posted October 22, 2006 I didn't realize I needed FSUIPC registered to use it, if the product I'm using it with is registered. I saw the message but since I was using it with ActiveSky 6.5 I assumed registering FSUIPC again was not required, since the folks who developed AS6 pay a fee. Obviously I was mistaken. You do not need to register FSUIPC to use ASV, that is true. WideFS is a different facility, for those with Networks. It is certainly not necessary for ASV6. All versions of WideFS for the last three years have had to be registered to be used. It isn't a function of an application access. Frankly, while I really appreciate the quick reply Pete, I think your reply was a bit abrupt. With so much to do, I always like to be to the point. I am not one for idle chit-chat. I'm sorry you don't like my style. The user guide says in the Intro- "This aspect of FSUIPC4 is available to applications irrespective of the user's status. In other words, user purchase and registriton of FSUIPC4 has no bearing on the local FSX PC support of FSUIPC-interfacing programs (support for networked clients of WideFS does however still need purchase of the WidefS key). Yes, that is exactly correct. The above doesn't say I needed to purchase another registration for FSUIPC for a networked application, only WideFS. Correct. You don't need a registration for FSUIPC4 unless you want to use the user facilities in FSUIPC. this has always been the case for FSUIPC3 too. Nothwithstanding the above it appears from your advice above I need to register both FSUIPC4 and WideFS to get things working on a networked client. Now how do you derive that from anything I've said? That is most certainly not true and never has been. It is made quite clear that is not the case, as you yourself have just asserted. How do you get so mixed up on this? I don't understand. Regards Pete
curtisoden Posted October 29, 2006 Report Posted October 29, 2006 Pete While I can appreciate someone being straight forward and to the point, you are simply being rude here. While your attitude might have been acceptable when you were giving your software away for free, once it becomes a commercial product as it is today, paying customers (like me), expect a certain level of customer service and courtesy. Regardless of how good the software is, when I see such a clear disregard for even the most basic priciples of courtesy, then I have to carefully examine my desision to support the the product. In your "readme" files, you sited the increased burnden of support as a reason you began charging for your software. If you lack the social skills necessary to support a commercial product, perhaps you should consider hiring a skilled customer service representative who can respond to questions in a helpful manner, rather than insulting and alienating the people who put money in your pocket. Regards, Curtis Oden
Pete Dowson Posted October 29, 2006 Report Posted October 29, 2006 In your "readme" files, you sited the increased burnden of support as a reason you began charging for your software. Ernot just support, the whole development has been a full time job now for over seven years. I was supporting myself and my family with other funds until nearly four years ago, and then it became a simple choice -- not develop my software for FS any more, and do something else, or make it pay. I was persuaded to do the latter. Maybe that was a bad decision, and I'm sorry you don't like it, but without doing that there would have been no FSUIPC or WideFS for FS2004, let alone FSX. ... insulting and alienating the people who put money in your pocket. I really do not know how you are reading such things into my words. You must surely be reading something I've not written? Regards Pete
curtisoden Posted October 31, 2006 Report Posted October 31, 2006 Pete: I firmly support your decision to charge for your product - it is excellent quality software, and you should be compensated for your hard work. What I take issue with is the condescending "tone" your posts appear to have. While you may be the smartest person in the room when it comes to WideFS and FSUIPC, it does not entitle you to be rude. Read back over your posts in this thread from the perspective of a casual observer (which is how I came upon this topic) and consider how the manner in which you respond to legitimate support requests from paying customers reflects your opinion of those customers. Of course, I may be mistaken about your attitude - I occassionally come off as abrupt in my emails, and have more than once been accused of being a smart--s. I seldom intend to, and always appreciate the opportunity to clarify my intended tone. On the other hand, sometimes I really am being a smart--s. I certainly hope I was mistaken, and will give you the benefit of the doubt - I apologize for any offense you might have taken. My only request, as a paying customer who will continue purchasing your products, is that you consider how you are saying what your are saying. After all, you are representing WideFS and FSUIPC, and your products are only as good as the company behind them. Cheers, Curtis
webbm Posted November 1, 2006 Report Posted November 1, 2006 All Peter was pointing out is the obvious things in log files that we post (edit: and the manuals) that should give us hints as to what our problem is. Peter didn't put the logging functionality in just so we can copy and paste it into forums and expect Pete to do the dirty work for us. They are there to give us hints too. Some of the recents posts seem to indicate we have unlimited expectations of the support we receive. Pete is very generous with his support, but we shouldn't abuse his generousity, which some recent posts have. If you don't know what I'm talking about, have a read of some of the questions posted in this forum and how many of the answers you find in the manual. Then have a look at the qeustions that aren't covered the documentation and how generous Pete is in his support. Matt.
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