Problem buying FSUIPC+WideFS

[ftse]

I bought FSUIPC+WideFS on Friday 1st of December, and make the transfer on 5th. I've got order number: 293806, and nowadays is still "Pending". I haven't received any Serial number or something.

What's the problem Pete?

Regards!

[Pete Dowson]

I bought FSUIPC+WideFS on Friday 1st of December, and make the transfer on 5th. I've got order number: 293806, and nowadays is still "Pending". I haven't received any Serial number or something.

Er .. that's nearly two weeks ago! The response now they are automated is almost instantaneous! not sure what you mean by "make the transfer"4 days later??

I think you need to get back online and raise a problem ticket.

I have no part in the sales mechanism, and there's no way I can check into this. All I can do if you've actually paid (have you checked?) and not received anything is forward your messages to the SimMarket management. But waiting nearly two weeks for an automated reply system seems extraordinary. Please raise that problem ticket.

Pete