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Posted

Hello Pete

Excuse me if my English is not perfect. I am a Frenchsimmer, I do not dominate your language very well. I flight with FSX

On 12 August 2007, I bought FSUIPC4 (V 4.152)

The software registration key is as follows:

name = Jean-Marie SALAÜN

email address = salaun.jm @ orange.fr

with the key of 12 characters.

Yesterday, November 10, 2010, I bought WIDEFS7 for the use of two networked PCs.

Order No. 679978

Customer No. 190956

But I made my order with a difference on the name

name = Jean-Marie SALAUN (U instead of Ü)

and a difference on the email address:

email address = salaun.jm @ wanadoo.fr.

I have receive my registration key with 12 characters.

But, I can not save my key WIDEFS7 because obviously the recording software does not accept records with names and addresses different for FSUIPC4 and WIDEFS7 and even if they were purchased separately

What I do?

I apologize if this question has already been asked.

Thank you for your prompt response

Best regards

HAS657

Posted

But, I can not save my key WIDEFS7 because obviously the recording software does not accept records with names and addresses different for FSUIPC4 and WIDEFS7 and even if they were purchased separately

All current versions of FSUIPC accept different email addresses, but accepting different names as well would be going too far.

What I do?

The quickest way normally would be to raise a problem ticket with SimMarket and explain that you miss-spelled your name and could they please issue a revised registration.

Regards

Pete

Posted

Good evening Pete

Thank you very much for your prompt response.

I have sent a ticket to Simmarket to explain the situation.

I have received a new key with the same name and the same email address that FSUIPC4.

My problem is solved.

Now I've got to make the connection with WideFsClient.

FSX is installed with W7, my second PC is XP pack3.

I hope it's possible!

For now, I have not managed to run WideFSClient.

May be I still need your help!

Thank you very much.

HAS657

Posted

FSX is installed with W7, my second PC is XP pack3.

I hope it's possible!

That's what I use -- FSX on Win7, 6 clients on XP.

For now, I have not managed to run WideFSClient.

Perhaps that's because there's no program called "WideFSClient". You need to run "WideClient.exe", and you can do that by double-clicking on it, just like any other EXE program!

Pete

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