FSUIPC not delivered

[jean-louis]

Hi Pete,

I have purchased FSUIPC4 using simmarket on 03/30/2011.

The payment went through using my credit card.($34.21 OR 24EUROS).

I logged into my simmarket account to download FSUIPC.

The password I used to log on was incorrect.. The password used was the one I used during the purchase process using this email (jlfournier@sbcglobal.net)

I request a new password, but never receiced a new one.Tried two times!

So, now I have created a new account using an other email: jean-louis@flyinsandiego.com

This account is activated, but of course the FSUIPC download is not available,

SO, How I can get my FSUIPC download available with this new email?

Thank you for your time.

Best regards

[Pete Dowson]

Hi Pete,

I have purchased FSUIPC4 using simmarket on 03/30/2011.

The payment went through using my credit card.($34.21 OR 24EUROS).

I logged into my simmarket account to download FSUIPC.

You do NOT download FSUIPC there, you can get it anytime (without buying it) on the usual site -- www.schiratti.com/dowson, or here in the Download Links subforum.

If you mean you cannot access your own account on SimMarket in order to retrieve your purchased registration keys, I'm afraid I am not involved with SimMarket at all. I cannot resolve problems there. You need to log on with whatever account you have and raise a problem ticket, explaining what sort of mess has happened and ask them to resolve it for you.

Regards

Pete