luisxv2k Posted May 30, 2021 Report Posted May 30, 2021 Dear, I am using FSUIPC7 v7.1.0. Every time I'm in flight, it happens that MSFS 2020 simply closes without displaying a message. Doing a check of the details of the problem in the Event Viewer of Windows 10 I found the following information as below. Also attached 2 Event Viewer files for your analysis. Thank you for your support. Luís Alberto do Carmo Leite + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ + _ - System - Provider [ Name ] Windows Error Reporting - EventID 1001 [Qualifiers] 0 Version 0 Level 4 Task 0 Opcode 0 Keywords 0x80000000000000 - TimeCreated [SystemTime] 2021-05-30T16: 00: 10.3314389Z EventRecordID 5592 Correlation - Execution [ProcessID] 0 [ThreadID] 0 Channel Application Computer HOME-PC-01 Security - EventData 1602813804903264184 4 APPCRASH Not available 0 FSUIPC7.exe 7.1.0.0 6096a670 FSUIPC7.exe 7.1.0.0 6096a670 c0000005 00000000000197e4 \\? \ 😄 \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WERA52F.tmp.dmp \\? \ 😄 \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WERA5EC.tmp.WERInternalMetadata.xml \\? \ 😄 \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WERA62B.tmp.xml \\? \ 😄 \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WERA63D.tmp.csv \\? \ 😄 \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WERA68C.tmp.txt \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_FSUIPC7.exe_a386232a7660c1147c763915dd7ee46bb4e28d2_e86dcbc3_3a3391a7-550b-4ec9-a0f5-680743cbfbc0 0 d4c36e77-9154-45a9-9a18-17dd53af104e 268435456 52f3b82080c3db8a263e56a9da59efb8 0 Report#1.wer Report#2.wer
John Dowson Posted May 31, 2021 Report Posted May 31, 2021 Please show me your FSUIPC7.log and FSUIPC7.ini files.
luisxv2k Posted May 31, 2021 Author Report Posted May 31, 2021 John, Here is one of the requested files. The FSUIPC7.log file is more than 20Kb, limited by the website, it is 38.8MB in size and cannot be attached. Is there another way to send you the FSUIPC7.log file? FSUIPC7.ini
John Dowson Posted May 31, 2021 Report Posted May 31, 2021 51 minutes ago, luisxv2k said: The FSUIPC7.log file is more than 20Kb, limited by the website, it is 38.8MB in size and cannot be attached. Blimey, why is it so large - what logging do you have activted? You could try zipping it - it should compress pretty well, but maybe not enough. Please try that first.
luisxv2k Posted May 31, 2021 Author Report Posted May 31, 2021 The compressed file is to greater than 20Kb. Please, try to aceess it in this Google Drive link. https://drive.google.com/drive/folders/1foV0Uq9YusiqzMVL9gEu_rQiHMs2voTl?usp=sharing
John Dowson Posted June 1, 2021 Report Posted June 1, 2021 Your log shows that FSUIPC7 exited normally as MSFS stopped running: Quote 2414187 14076 MSFS no longer running - exiting The event you see in the event viewer is produced to to MSFS crashing. You should check to see if there are any other events relating to MSFS crashing. Note that if FSUIPC7 is started by MSFS (the default), it will ALWAYS exit with MSFS, so if/when MSFS crashes, this causes FSUIPC7 to close and also sometimes generates events in the event viewer. If FSUOPC7 did crash, it should/will not cause MSFS to crash - it is a separate executable after all. If/when MSFS crashes and FSUIPC7 closes, please check your FSUIPC7 log file. If you see that FSUIPC7 has exited gracefully (from the end of the log), then FSUIPC7 did not crash. You need to report the error to Asobo.
luisxv2k Posted June 1, 2021 Author Report Posted June 1, 2021 Okay John, I'll watch if the crash happens again and check if it's MSFS that is unexpectedly shutting down. Thank you very much for your support and attention. Best regards, Luís
Yoagny Posted June 6, 2021 Report Posted June 6, 2021 Hello, I have a Problem with FSUIPC7. I installed normally, but when I do to run the MSFS2020 appear this messeage: MSVCP140.dll is not found and VCRUNTIME140_1.dll and VCRUNTIME140.dll also too. Why appear this and what can I do? It happens when I try to run FSPUIC7.exe too.
John Dowson Posted June 7, 2021 Report Posted June 7, 2021 11 hours ago, Yoagny said: Hello, I have a Problem with FSUIPC7. I installed normally, but when I do to run the MSFS2020 appear this messeage: MSVCP140.dll is not found and VCRUNTIME140_1.dll and VCRUNTIME140.dll also too. Why appear this and what can I do? It happens when I try to run FSPUIC7.exe too. Please see the provided README.txt, included in the zip file you downloaded: Quote 1. If you receive the following error when running FSUIPC7: The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem. then you need to uninstall the 2015, 2017 and 2019 VC++ redistributables from the Windows App management panel, and then re-installed the combined redistributable packages (usually both the x86 and x64 ones) from here: https://support.microsoft.com/en-in/help/2977003/the-latest-supported-visual-c-downloads Also see https://answers.microsoft.com/en-us/windows/forum/all/vcruntime140dll/8fe4965d-2013-49cb-816e-17cc2bb0c077?auth=1
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