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Posted (edited)

*** Moved from FAQ sub-forum to FSUIPC7 support sub-forum ****

Hallo, purchased the FSUIPC7 license activated correctly in 2020, this year I changed the PC downloaded to the latest version but with the credentials I can no longer activate the license, it says it is not valid.  I asked Simarket and they confirmed me with a ticket to be right, what should I do?

Edited by John Dowson
Moved to FSUIPC7 support forum
Posted

First, you posted in the FAQ sub-forum where it explicitly states NOT for support requests. I have moved your post for you, but please take care to post in the correct place for help.

23 hours ago, paolix said:

this year I changed the PC downloaded to the latest version but with the credentials I can no longer activate the license, it says it is not valid.

If you previously registered, your details will be correct. You can use the same FSUIPC7.key file if you still have that on your old PC (you should copy it across anyway, together with your .ini and any lua, macro, dll files, etc.
However, if its a new PC I suspect that you need to install the VC++ redistributables. Please see the Installing and Registering FSUIPC7.pdf document, section Invalid Key Problems.

John

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