concretedan Posted January 17, 2022 Report Posted January 17, 2022 Hi there, I have purchased the full program today and the key is not valid (as per a message that pops up). I've entered my info and the key exactly as it is shown in my order confirmation email. Can you advise please? Many thanks Dan
John Dowson Posted January 18, 2022 Report Posted January 18, 2022 Have you followed the instructions in the Installation and Registration guide, under Invalid Key Problems? If not, please do that. If you still have issues after that, try manually creating your key file - see If that doesn't work, please let me know your order number and I will check it here. Also, before posting, can you please: 1. First check the documentation 2. Search the forum for similar issues - most questions have been asked before John
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