FSUIPC not installing properly

[ThomasE]

Hi,

I had an registered FSUIPC-Version and just wanted to update, since I didn´t for some time.

The installation didn´t go through to the end (I think), without any error message.

After the installation I didn´t find the WASM module folder in my Community folder from MSFS2020.

AlsoI wasn´t asked to register during the installation process...

I have no idea why this didn´t work and how I can uninstall now correctly. 

 

Thanks in advance

Thomas

 

FSUIPC7.log

[John Dowson]

18 minutes ago, ThomasE said:

The installation didn´t go through to the end (I think), without any error message.

Can you explain what happened? Was an InstallFSUIPC7.log file created? If so, please show it to me.
Also, make sure they you unzipped the installer before running  and did not run it from withing the zip file itself.

John
 

[ThomasE]

10 minutes ago, John Dowson said:

Can you explain what happened? Was an InstallFSUIPC7.log file created? If so, please show it to me.
Also, make sure they you unzipped the installer before running  and did not run it from withing the zip file itself.

John
 

I unzipped before installing, my logfile is attached.

BR

ThomasFSUIPC7 (1).log

[ThomasE]

1 minute ago, ThomasE said:

I unzipped before installing, my logfile is attached.

BR

ThomasFSUIPC7 (1).log

"Can you explain what happened? "

Sorry didn´t see that.

The installation just stopped and the installation window closed without any message, when the green bar was at about 20%.

 

[John Dowson]

19 minutes ago, ThomasE said:

I unzipped before installing, my logfile is attached.

That is your FSUIPC7 log file - I need to see the installer log file - InstallFSUIPC7.log, if one was created...

16 minutes ago, ThomasE said:

The installation just stopped and the installation window closed without any message, when the green bar was at about 20%.

Ok, then the installer crashed and you will not have an installation log file. If you have an older InstallFSUIPC7.log file in your FSUIPC7 installation folder, then please show me that.

There seems to be an issue installing one (or more) of the components. Try re-installing again, but without the auto-start component. If that succeeds, show me your installation log together with your current MSFS EXE.xml file. If that fails, try installing without the WASM module (but with auto-start) to see if that succeeds, and if so show me your installation log. If both those fail, try installing without any documentation. You need to determine which component is crashing the installer.

Also, if you are running any anti-virus software, try disabling that while installing, and/or check the antivirus logs to see if that is preventing the installation. Some antivirus software can (incorrectly) prevent FSUIPC from being installed.

John

[ThomasE]

43 minutes ago, John Dowson said:

That is your FSUIPC7 log file - I need to see the installer log file - InstallFSUIPC7.log, if one was created...

Ok, then the installer crashed and you will not have an installation log file. If you have an older InstallFSUIPC7.log file in your FSUIPC7 installation folder, then please show me that.

There seems to be an issue installing one (or more) of the components. Try re-installing again, but without the auto-start component. If that succeeds, show me your installation log together with your current MSFS EXE.xml file. If that fails, try installing without the WASM module (but with auto-start) to see if that succeeds, and if so show me your installation log. If both those fail, try installing without any documentation. You need to determine which component is crashing the installer.

Also, if you are running any anti-virus software, try disabling that while installing, and/or check the antivirus logs to see if that is preventing the installation. Some antivirus software can (incorrectly) prevent FSUIPC from being installed.

John

Installing without the autostart component worked!

Everything working now as intented, thank you!

 

Thomas

[John Dowson]

11 minutes ago, ThomasE said:

Installing without the autostart component worked!

Ok. Do you have an MSFS EXE.xml file? this will be located in one of the following locations:
  Steam installations: %APPDATA%\Microsoft Flight Simulator\EXE.xml
  MS Store installations: %LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\EXE.xml
If so, please show me/attach that file. You can also rename that file (e.g. EXE.xml.old) and re-run the installer with the auto-start component selected and see if that works. If there is another application that needs to be auto-started, you can add that back in afterwards. I would like to see this file as it seems to be causing the installer to crash, and if I can determine this I can update the installer to handle this situation.

Please see this FAQ entry in the FSUIPC7 auto-start component: 

 

John

[ThomasE]

Hi John,

I attached the EXE.xml

 

ThomasEXE.xml

[John Dowson]

That EXE.xml looks fine. If I replace my EXE.xml with yours, I can also run the installer without issues, so I'm afraid that I do not know what your issue is.
You can either add the FSUIPC7 <Launch.Addon> section to your existing EXE.xml file, or copy the <Launch.Addon> sections from your existing one to the new one that the installer creates. It should be straightforward, and that post in the FAQ I referenced in my previous comment should help you if you have issues.

John