Ian Dale Posted October 2, 2023 Report Posted October 2, 2023 Hi John Help please, I've read and reread manuals, websites, PDF's and everything else and am still lost. I have FSUIPC 6 registered fine for P3D v5 Pro, but want to add WideFS. I did purchase WideFS7 previously along with FSUIPC4 for FSX. Questions: Is WideFS7 the correct version for P3Dv5 as SimMarket states it works with FSUIPC4 and P3D V3.x, P3D V4.x My old WideFS7 key purchased with FSUIPC4 isn't working when registering FSUIPC6, despite the same name and email. Do I need another key? Help Thanks Confused
John Dowson Posted October 2, 2023 Report Posted October 2, 2023 39 minutes ago, Ian Dale said: Is WideFS7 the correct version for P3Dv5 as SimMarket states it works with FSUIPC4 and P3D V3.x, P3D V4.x Yes, it is the correct version - it works with FSUIPC4, 5, 6 & 7, and the simulators they support. 40 minutes ago, Ian Dale said: My old WideFS7 key purchased with FSUIPC4 isn't working when registering FSUIPC6, despite the same name and email. Do I need another key? You need all 3 parts - key, name and address/email, and they must all match the details specified in your simmarket purchase email or account. If the name or/and address/email differ from your FSUIPC6 details, you need to check the appropriate box and enter those details as well. Did you re-run the FSUIPC6 installer to register your WideFS7 license? Did your FSUIPC6 key validate ok? Btw, you posted in the FSUIPC7 / MSFS sub-forum for some reason. Please use the main support forum in future if your issue is related to FSUIPC6 / P3D, although I do accept WideFS7 questions in both forums.
Ian Dale Posted October 2, 2023 Author Report Posted October 2, 2023 Yes, I did search for a different forum but could only see this one being close. As far as I can see the name and emails are identical across both purchases, the keys were copied from the two purchases straight off the SimMarket page. I did reinstall FSUIPC6 with the obligatory uninstall occurring first, FSUIPC6 registered OK, but only WideFS errored. I've tried a few times without success, triple checking everything.
John Dowson Posted October 2, 2023 Report Posted October 2, 2023 Let me know your order numbers for FSUIPC6 and WideFS7 and I can check them here. 8 minutes ago, Ian Dale said: Yes, I did search for a different forum but could only see this one being close. Use the main support forum (one up from this): https://forum.simflight.com/forum/30-fsuipc-support-pete-dowson-modules/
John Dowson Posted October 2, 2023 Report Posted October 2, 2023 34 minutes ago, Ian Dale said: Sent via PM Ok, but no problem showing those here, they are only useful to me and SimMarket. I have checked your keys here and they validate just fine. Are you sure that you are using the correct WideFS7 key, the one starting with T?
Ian Dale Posted October 2, 2023 Author Report Posted October 2, 2023 Lol, I don't know what you did but it's worked now you've been looking at it. That's the 8th time I've done this. Now you're going to tell me you did nothing 😉 Thanks for looking into this John
John Dowson Posted October 2, 2023 Report Posted October 2, 2023 Just now, Ian Dale said: Now you're going to tell me you did nothing I didn't....! 1
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