JuanFT Posted December 26, 2024 Report Posted December 26, 2024 (edited) *** Moved to FSUIPC7 / MSFS support sub-forum *** I have (had) installed version 7.1 running MSFS 2020. There have been several (many) CTDs with version 2024, and going to the web I found version 7.5.1 available. I downloaded it and, when trying to install it, the installation aborts when extracting a pdf file. As I saw that it already existed (from the old version), I renamed the existing one, and repeated the installation. Then that file is skipped, and (apparently) the next one aborts the installation. I have screenshots of the errors, I think I won't be able to upload them because of the size. Help, please!! Edited December 27, 2024 by John Dowson Moved to FSUIPC7 support forum
John Dowson Posted December 27, 2024 Report Posted December 27, 2024 On 12/26/2024 at 6:44 PM, JuanFT said: There have been several (many) CTDs with version 2024 Expand There are lots if reports of CTDs with MSFS2024 - these are nothing to do with FSUIPC7. On 12/26/2024 at 6:44 PM, JuanFT said: I found version 7.5.1 available. I downloaded it and, when trying to install it, the installation aborts when extracting a pdf file. As I saw that it already existed (from the old version), I renamed the existing one, and repeated the installation. Then that file is skipped, and (apparently) the next one aborts the installation. I have screenshots of the errors, I think I won't be able to upload them because of the size. Expand When you tun the installer, it should detect the previous installation and remove this, including the documents. If they are not removed, then this is usually because they are open somewhere. Did the previous version not het uninstalled correctly? On 12/26/2024 at 6:44 PM, JuanFT said: I have screenshots of the errors, I think I won't be able to upload them because of the size. Expand Any problems with installation, you can show me / attach the UninstallFSUIPC7.log file (which is the log of the previous version uninstalled) and also the InstallFSUIPC7.log. But just try again first (i.e. re-run the installer), and make sure that no documents are open when you do this.
JuanFT Posted December 27, 2024 Author Report Posted December 27, 2024 (edited) On 12/27/2024 at 10:04 AM, John Dowson said: There are lots if reports of CTDs with MSFS2024 - these are nothing to do with FSUIPC7. Expand But what about the FSUIPC7 crashes? Since I haven't tested anything yet today, the data I have from yesterday refers to version 7.1, and that has crashed. On 12/27/2024 at 10:04 AM, John Dowson said: Did the previous version not het uninstalled correctly? Expand Since I have made several attempts, I think it is best to report the current situation at this point: In the last runs of the installer I selected to install for MSFS 2020, in the C:\FSUIPC7 folder. The installation was aborted when extracting the files FSUIPC7 for Advanced Users.pdf, FSUIPC7 History.pdf and Installing and Registering FSUIPC7.pdf (3 consecutive installations aborted) skipping every file. FSUIPC7.exe v 7.5.0.1. was copied to the installation folder, but since the installation was aborted I do not know the final result. Attached are the installation and uninstallation logs (SUBIR.zip) And many thanks for your support, John BTW, I'm running Windows 10 22H2 SUBIR.zipFetching info... Edited December 27, 2024 by JuanFT
John Dowson Posted December 27, 2024 Report Posted December 27, 2024 On 12/27/2024 at 11:42 AM, JuanFT said: But what about the FSUIPC7 crashes? Expand What FSUIPC crashes? If FSUIPC is crashing, please show me / attach your FSUIPC7.log file and also show me the the information from the windows crash event (from the Event viewer). On 12/27/2024 at 11:42 AM, JuanFT said: I have from yesterday refers to version 7.1, and that has crashed. Expand Well, 7.1 is very old now - do you mean 7.5.1? On 12/27/2024 at 11:42 AM, JuanFT said: The installation was aborted when extracting the files FSUIPC7 for Advanced Users.pdf, FSUIPC7 History.pdf and Installing and Registering FSUIPC7.pdf (3 consecutive installations aborted) skipping every file. FSUIPC7.exe v 7.5.0.1. was copied to the installation folder, but since the installation was aborted I do not know the final result. Expand Where is your windows Documents folder located? The uninstall log file shows that there were errors trying to remove these: Quote Deleting FSUIPC documentation installed in C:\Users\jtorr\Documents\FSUIPC7 *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Profiles in Separate Files.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\LuaFileSystem.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Lua Plugins for VRInsight Devices.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Lua License.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC7 User Guide.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC7 Offsets Status.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC7 History.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC7 for Advanced Users.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC Lua Plug-Ins.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC Lua Library.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Installing and Registering FSUIPC7.pdf *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Example LUA plugins.zip *** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSI2 Manual.pdf *** Error removing folder C:\Users\jtorr\Documents\FSUIPC7: please check contents and remove manually Expand If there are issues installing the Documentation, this is usually due to either an incorrect set-up or a OneDrive issue. The location of the Documents folder is taken from your registry, so check the Personal key under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders Try a clean install. First, manually run the uninstaller to remove FSUIPC7 (from the windows app management panel, or by double-clicking the uninstaller in Explorer). Then try installing again. Accept all the defaults and show me the InstallFSUIPC7.log file from this attempt and let me know what happened. Then, if there were any errors, manually run the uninstaller again, and then re-run the installer. this time, deselect the documentation components. Does it now install? Show me the InstallFSUIPC7.log file from this attempt as well.
JuanFT Posted December 27, 2024 Author Report Posted December 27, 2024 On 12/27/2024 at 12:52 PM, John Dowson said: please show me / attach your FSUIPC7.log file Expand I don't have that file. Where is it, please? On 12/27/2024 at 12:52 PM, John Dowson said: Well, 7.1 is very old now - do you mean 7.5.1? Expand No, but now I think that doesn't matter On 12/27/2024 at 12:52 PM, John Dowson said: Where is your windows Documents folder located? Expand %USERPROFILE%\Documents The new installation has also aborted. There is no app in the windows app panel, i have run the uninstaller from the past last installation, and now there is no uninstaller in the installation folder. I have unchecked the Documentation option but no success, the new installer log is exactly the same. Apart from this, the only change from the default options has been to deselect the installation for msfs2024. I manually deleted the Documentation folder and ran a fresh install, which finished (almost) fine, with a warning that it needed to create C:\FSUIPC7\Docs because it could not create the folder in the default location Now there is an entry in the list of installed applications for FSUIPC7, it says version 7.5.1, however, the executable properties indicate 7.5.0.1 It looks like I only need to do the installation by 2024, but I'll leave that for now... Thank you very much for your attention, John, and I remain at your disposal if you wish to investigate the reasons for the reported failures. SUBIR.zipFetching info...
John Dowson Posted January 6 Report Posted January 6 On 12/27/2024 at 4:47 PM, JuanFT said: Now there is an entry in the list of installed applications for FSUIPC7, it says version 7.5.1, however, the executable properties indicate 7.5.0.1 Expand 7.5.1 is 7.5.0.1 - I combine the last 2 digits for the text version (so 7.4.18 is 7.4.1.8) On 12/27/2024 at 4:47 PM, JuanFT said: On 12/27/2024 at 12:52 PM, John Dowson said: Where is your windows Documents folder located? Expand %USERPROFILE%\Document Expand But what is the value of the Personal key under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders? That is what FSUIPC uses, and if that is not set correctly it will not install correctly.
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